HR Employee Engagement & Experience Officer

DHL; Manama; On-site; Confidential; Full time

Benefits offered by this job

Strong career support in an intl env

Great culture and colleagues

Multifarious benefit program

Job summary

DHL in Bahrain invites an Employee Engagement & Experience Specialist to craft and manage programs that boost engagement, culture, and employee well-being across all entities. You will support the HR Director and shared services, driving projects and day-to-day HR activities in a dynamic, international environment.

Ideal candidates hold a Bachelor’s in HR (Master’s preferred) with 5+ years in HR, strong English and Arabic, and proven ability to analyze data and deliver actionable insights.

Qualifications

• Bachelor’s degree in Human Resources required; master’s preferred.
• Minimum 5 years’ experience in Human Resources.
• Experience in remuneration, employee relations and employee engagement.
• Cross-functional working experience.
• Knowledge of employee engagement tools and methodologies.
• Strong communication, interpersonal and presentation skills.
• Excellent written and spoken English and Arabic.
• Self-motivated with the ability to work independently.
• Ability to handle pressure in a fast-paced environment.

Responsibilities

• Develop and implement employee engagement strategies and programs.
• Conduct regular employee surveys and feedback sessions.
• Design programs to support wellbeing, recognition and development.
• Analyze survey results to identify trends and improvements.
• Prepare reports for leadership on engagement metrics.
• Collaborate with suppliers and event management for engagement events.
• Support HR projects and assist HR manager as needed.
• Organize HR events and employee activities per calendar.
• Develop CSR initiatives and ESG activities under guidance.
• Provide HR support across functions as required.

Skills

Communication

Interpersonal skills

Presentation skills

Data analysis

Education

Bachelor's degree in Human Resources

Master's degree in Human Resources

Tools

MS Word

Excel

PowerPoint

Job description

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Overall Role Purpose

The Employee Engagement & Experience Specialist is responsible for designing, implementing, and managing initiatives that enhance employee engagement, satisfaction, and overall experience within all business entities in Bahrain. This role focuses on creating a positive workplace culture, fostering strong employee relationships, and ensuring that employees feel valued and motivated to contribute to the organization’s success. In addition to assist the Senior HR Manager and the HR shared services team in day-to-day HR support, in accordance with HR policy and programs and to work on HR related projects and assignments required by the HR Director.

Your Tasks:

• Develop and implement strategies and programs to enhance employee engagement and promote a positive workplace culture.
• Conduct regular employee surveys and feedback sessions to assess engagement levels and identify areas for improvement.
• Design and facilitate programs that support employee well-being, recognition, and professional development.
• Analyze engagement survey results and other feedback mechanisms to identify trends and areas for improvement.
• Prepare reports and presentations for leadership on employee engagement metrics and program effectiveness.
• Dealing with suppliers, event management companies for all employee related engagement events.
• Work on HR related projects and assist in the implementation of these projects as directed by the HR manager.
• Organize, develop and manage HR events and employee activities as per the Employee Engagement calendar.
• Organize, manage, and develop CSR initiatives and the social pillar aspects of ESG under the guidance of the HR Director for all entities.
• Provide support and assistance across various areas within the HR Function as and when required.
• Prepare and circulate internal communications within the HR Team and the business according to the calendar and as required.
• Handle ad-hoc internal communications and launch roadshows when necessary.
• Manage, maintain, and update the library for annual HR announcements and internal communications.
• Review and monitor HR compliance controls on CRISP, including conflict of interest, compliance announcements, and roadshows.
• Prepare HR related reports and presentations as and when required for ACC calls, CBR and HR Meetings.
• Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.
• Promote and support digitalization and usage of HR tools (SmartConnect, Career Market Place etc.).
• Assist in the delivery of initiatives in all areas of engagement, recognition, motivation and diversity for all entities.
• Project lead the E- Energizer Awards for all entities this needs to be in coordination with the Employee Engagement.
• Support the HR Manager / HRBP in ER-related matters, including administrative tasks such as preparing invitation letters, meeting minutes, and attending disciplinary meetings.
• Ability to resolve local issues with guidance from HR Manager and provide daily support.
• Support the EOS Shared Services Champion in the Promotion of annual Employee Opinion Survey by coordinating all EOS project activities within the region or function in scope.
• Support in facilitating CIS sessions.
• Develop and update the HR Power BI reporting tool.
• Monitor and report all HR KPIs.
• Other Jobs and duties as and when required by the Company / Management.

Your Profile:

• Bachelor’s degree required, master’s degree preferred in Human Resources. minimum 5 years’ experience in Human Resources.
• Minimum 5 years+ generalist HR experience, with specific experience in remuneration, ER, Employee Engagement.
• Proven experience in employee engagement, HR, or organizational development roles
• Cross Functional Working
• Knowledge of employee engagement tools and methodologies.
• Strong communication, interpersonal, and presentation skills. Ability to analyze data and derive actionable insights
• Business Awareness and Acumen
• Sound decision making
• Working knowledge of Microsoft Word, Excel and Power Point.
• Good oral and written communication skills in both Arabic and English
• Self-motivated individual capable of taking ownership and working independently
• Tolerance for stress in a fast-paced working environment.
• Excellent organizational and project management skills.
• Passion for development of individuals
• Understanding of Business objectives and Business savvy.
• Team player with good relationship building and interpersonal skills

Our Offer:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.