Guest Experience Supervisor

Advanced Search Group; Manama; Sur place; BHD 5 600 - 10 000; Plein temps

Résumé du poste

Advanced Search Group is seeking a customer-focused hospitality professional to supervise daily operations, ensure guest satisfaction, and uphold company standards for service and safety. The role includes opening/closing duties, staff coordination, and maintaining professional appearance.

The position emphasizes teamwork, training, and proactive guest care in a fast-paced environment, with opportunities to contribute to guest experience improvements and operational efficiency.

Responsabilités

• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors.
• Inspect storage areas for organization, FIFO, and cleanliness; complete inventories and stock requisition.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Follow safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality and protect company assets.
• Welcome and acknowledge all guests according to company standards.

Description du poste

Advanced Search Group is seeking a customer-focused hospitality professional to supervise daily operations, ensure guest satisfaction, and uphold company standards for service and safety. The role includes opening/closing duties, staff coordination, and maintaining professional appearance.

The position emphasizes teamwork, training, and proactive guest care in a fast-paced environment, with opportunities to contribute to guest experience improvements and operational efficiency.