General Manager - Barceló Hotel & Residences Bahrain

Barceló Hotel Group; Manama; Vor Ort; BHD 85.000 - 120.000; Vollzeit

Zusammenfassung

Barceló Hotel Group Bahrain seeks a dynamic Hotel Manager to lead all hotel departments in Manama. You will drive guest satisfaction, financial performance, and team development across front office, F&B, housekeeping, maintenance, and sales.

The role requires 7–10 years of progressive leadership in hotel operations, including 3–5 years as a General Manager in 4- and 5-star properties, with strong financial acumen and Arabic/English language capabilities.

Qualifikationen

• Bachelor's degree in Hotel Management or related field.
• 7–10 years of progressive leadership in hotel operations, with 3–5 years as General Manager or Hotel Manager.
• Strong financial acumen and track record of profitability.

Aufgaben

• Lead, manage, and motivate all hotel departments to ensure efficient operations.
• Develop and implement strategic plans to achieve financial targets.
• Maintain guest satisfaction through proactive service and improvements.
• Ensure compliance with local regulations, policies, and brand standards.
• Oversee HR functions including recruitment, training, and employee relations.
• Manage hotel budgets, forecasts, and capital expenditure planning.
• Monitor market trends and guest feedback for improvements.
• Develop relationships with owners, suppliers, and community reps.
• Implement robust health, safety, and security protocols.
• Represent the hotel at industry events.

Kenntnisse

Leadership

Strategic planning

Financial acumen

Communication

People management

Ausbildung

Bachelor's degree in Hotel Management

Master's degree (preferred)

Tools

Opera

Fidelio

Microsoft Office

Jobbeschreibung

Located in Manama's prestigious Seef District, Barceló Hotel & Residences Bahrain is a contemporary 4-star property combining elegance, luxury, and operational excellence. The hotel features 195 stylish rooms and suites, multiple dining venues, wellness and fitness facilities, rooftop experiences, and business-focused services, making it an ideal destination for both leisure and corporate travelers.

The Hotel Manager at Barceló Hotel & Residences Bahrain is responsible for overseeing all aspects of hotel operations, ensuring the highest standards of guest satisfaction, financial performance, and team development. This role requires a dynamic leader with a strong focus on operational excellence and brand integrity.

Job Responsibilities

• Lead, manage, and motivate all hotel departments to ensure efficient and effective operations, including front office, housekeeping, food and beverage, maintenance, and sales.
• Develop and implement strategic plans to achieve financial targets, including revenue growth, cost control, and profitability.
• Maintain and enhance guest satisfaction through proactive service delivery, prompt resolution of guest issues, and continuous improvement initiatives.
• Ensure compliance with all local regulations, company policies, and brand standards across all operational areas.
• Oversee human resources functions, including recruitment, training, performance management, and employee relations, fostering a positive and productive work environment.
• Manage hotel budgets, financial forecasts, and capital expenditure planning.
• Monitor market trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation.
• Develop and maintain strong relationships with key stakeholders, including owners, suppliers, and local community representatives.
• Implement and maintain robust health, safety, and security protocols for guests and employees.
• Represent the hotel at industry events and community functions as required.

What are we looking for?

• Bachelor's degree in Hotel Management, Business Administration, or a related field; Master's degree preferred.
• Minimum of 7-10 years of progressive leadership experience in hotel operations, with at least 3-5 years as a General Manager or Hotel Manager in a reputable 4-star or 5-star hotel.
• Demonstrated strong financial acumen with a proven track record of achieving budgetary goals and driving profitability.
• Exceptional leadership, communication, and interpersonal skills with the ability to inspire and motivate a diverse team.
• Extensive knowledge of all hotel operating departments, including front office, F&B, housekeeping, and maintenance.
• Strong analytical and problem-solving abilities, with a focus on strategic planning and execution.
• Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite.
• Fluent in English; proficiency in Arabic or other languages is a significant advantage.
• Proven ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
• Strong understanding of local market dynamics and cultural sensitivities in Bahrain.