Complex Housekeeping Coordinator

Westin Hotels & Resorts

Manama

On-site

BHD 2,200 - 3,900

Full time

4 days ago
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Job summary

Westin Hotels & Resorts in Manama, Bahrain seeks a Guest Environment Expert to manage room status, discrepancies, and cleaning priorities for departing guests. You will coordinate with Housekeeping, Engineering, Front Office and Laundry to keep operations smooth.

The role requires ensuring safety, maintaining confidentiality, and upholding quality standards while presenting a professional appearance and communication.

Qualifications

  • Experience in housekeeping operations and room status management.
  • Ability to coordinate with front desk, engineering and laundry.
  • Ensure safety, confidentiality, and professional appearance.

Responsibilities

  • Run room status and room discrepancy checks and assign cleaning.
  • Coordinate daily housekeeping activities with management and other departments.
  • Prepare and distribute room assignments to staff.
  • Monitor Do Not Disturb lists and rush room assignments.
  • Complete required housekeeping paperwork.
  • Ensure vacant dirty rooms are cleaned by the required time.

Job description

Additional Information
Job Number

26131185

Job Category

Housekeeping & Laundry

Location

Sheikh Khalifa Bin Salman Highway, Al Seef District, Manama, BahrainVIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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