CIAM Solutions Consultant - Security-First Delivery

Thales; Bahrain; On-site; Full time

Job description

Overview

CIAM TECHNICAL CONSULTANT

ALL ACRONYMS ARE CREATED EQUAL. BUT SOME ARE MORE EQUAL THAN OTHERS. CIAM is one of those ‘extra-ordinary’ ones. After all, in an industry filled with acronyms, granting customers easy access to digital services while protecting their credentials isn’t a nice to have; it’s a prerequisite for success. And Thales OneWelcome delivers just that. For 100+ major European players across a diverse range of regulated and unregulated sectors. Moreover, our recent acquisition by security giant Thales (hi, 80K new colleagues!) puts us in a superb position to accelerate our growth. Both in our current markets and beyond. So if you are into Customer Identity & Access Management AND want to join a company that has the potential to become a global CIAM thought leader, buckle up, and Jos Verstappen your way to the APPLY button.

Location: Amersfoort CDI, Netherlands

Responsibilities

AS OUR CIAM CONSULTANT, YOU’LL

• Quickly claim your rightful position in the Client Services department. You’ll work on customer-facing projects with architects and fellow consultants.
• Collaborate to sign off on best-of-breed CIAM solutions for corporate clients.
• Ensure that each change implementation meets or (better yet) exceeds the client’s expectations.
• Leverage your analytical powers and consulting skills to determine what customers think they want, and what they actually need to realise their strategic ambitions. This calls for interaction with many stakeholders, including client-side architects/developers and business users who can provide invaluable information on CIAM end users.
• Interact with an extensive spectrum of systems and solutions; liaise with external vendors (e.g., engineers who build customer portals) as needed.
• Work on topics ranging from flow and integration while also incorporating UX/UI insights. Maintain a security-first mindset to ensure CIAM solutions work as advertised for every client and their customers.
• Open to mentoring and supporting both junior and senior consultants as appropriate.

Job Requirements

• Relevant experience. A track record in CIAM is ideal, but experience in IAM is also compatible.
• Alternatively, the role can be discussed for candidates with e-tail checkout experience and/or a background in customer journey mapping.
• Knowledge across as many of the following as possible is beneficial: OWASP, OSI, XML, JSON, SAML, OAuth, OIDC, Java, Python, Bash, Linux, Docker, SQL, Kubernetes, AWS, ArchiMate, Node.js, HTML/CSS/CSP and JavaScript.
• Strong analytical skills to navigate complex client environments.
• CIAM familiarity with APIs is advantageous.
• Ability to lead discussions with client-side counterparts, including senior management.
• Proven ability to translate intricate use cases into clear, actionable stories.
• Security-focused mindset: ensure security is central to delivery rather than optional.