Business Manager - Centrepoint

Landmark Group; Bahrain; On-site; BHD 16,740 - 27,900; Full time

Job summary

A leading retail and hospitality group in Bahrain is seeking a Retail Manager to oversee the operational success of a store. This role involves managing sales, staff development, and financial targets while ensuring the highest levels of customer service. The ideal candidate should have 5-10 years of experience in retail management and hold a Bachelor’s Degree. This position is critical for maintaining store integrity and enhancing the customer experience.

Qualifications

• 5-10 years of experience in a similar retail management role.
• Strong ability to drive sales and manage P&L effectively.
• Experience in recruiting, hiring, and training staff.

Responsibilities

• Responsible for driving sales and reinforcing operations.
• Manage daily operational requirements including staffing.
• Ensure optimal customer service and staff performance.

Skills

Retail management

Staff development

Sales driving

Financial management

Customer service

Education

Bachelor’s Degree

Job description

Responsibilities

• Responsible for the overall success driving sales, reinforcing operations, and staff development, as well as overall service and brand integrity for the store
• Managing the P&L to achieve company sales, service goals & overall financial targets
• To manage the day to day operational and staffing requirements of the store including rota, security, finance, personnel & maintenance issues
• Continually monitor store processes and procedures to ensure best practice standards are in place
• Manage, supervise and coach staff in recruiting, hiring and training of store Sales Associates
• To ensure the highest level of customer service is given and measured against set objectives
• Maintain daily financial recaps and communicate and educate store management
• Full stock and stock take accountability, maintaining optimal stock levels in core and campaign best selling lines
• Full administrative responsibility for store reporting
• Management of store housekeeping and Visual Merchandising in line with Centrepoint & Landmark guidelines
• Management & maintenance of key internal & external relationships to drive the success of the store
• Drive membership of Shukran & manage data entry requirements

Qualifications

At least 5-10 years of work experience in retail on a similar role, Bachelor’s Degree

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Founded in Kuwait in 2005. Centrepoint forms part of the Landmark Group and is home to four of the region’s most beloved, fordable and stylish brands – Splash, Shoe mart, Babyshop , and Lifestyle . Today, we cater to multiple m arkets across eight countries in the Middle East and Africa, with 142 stores occupying 6.2 million square feet of retail space. With numerous new store openings planned for the future , Centrepoint is committed to expanding our footprint while simultaneously moving towards absolute environmental sustainability.

Whether you’re looking to beautify yourself, your family or your home, Centrepoint is proud to be the one stop destination trusted by generations of value seeking customers who seek quality without compromise. Delivering as industry leading omni channel customer experience, we pride ourselves on being at the forefront of the regions retail landscape, where we continue to set industry be nchmarks with a philosophy of beauty, quality and inclusivity that gives consumers access to popular trends as well as life’s essentials in consider ed retail and online environments.