Transformation Business Consultant, B2B Delivery & Services

Telenet group; Mechelen; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Mobility budget

Meal vouchers

Telework allowance

Mobile phone

Job summary

Telenet Business is seeking a Transformation Business Consultant to drive business transformation across order-to-cash and customer service processes. You will connect business teams with technology, product owners, analysts and external partners to deliver measurable value.

In this role you translate strategic and operational needs into clear priorities and roadmaps, align stakeholders, shape business cases and ensure delivery and adoption with the right experts.

Qualifications

• Experience in business transformation and strong understanding of processes, customers and operations.
• Analytical strength with a data-driven approach to priorities, decisions and value creation.
• Excellent stakeholder management and communication skills, including with leadership.
• Autonomous, able to connect the dots and operate effectively in complex, ambiguous environments.

Responsibilities

• Drive successful transformation by representing the business in major programs and connecting business teams with technology teams, product owners, analysts and external partners.
• Represent the business in strategic and transformational programs across order-to-cash and customer service processes.
• Translate business strategy and operational needs into clear priorities, roadmaps and valuable outcomes.
• Align stakeholders across business, technology, architecture, product teams and external partners.
• Shape business cases, validate benefits and explore solutions that create measurable value.
• Ensure effective delivery and adoption by involving the right experts in analysis, testing and training.
• Report clearly on progress, risks, issues and outcomes to business owners and leadership.

Skills

Business transformation

Stakeholder management

Analytical thinking

Autonomous

Tools

ITIL

PRINCE2

Job description

Telenet Business is seeking a Transformation Business Consultant to drive business transformation across order-to-cash and customer service processes. You will connect business teams with technology, product owners, analysts and external partners to deliver measurable value.

In this role you translate strategic and operational needs into clear priorities and roadmaps, align stakeholders, shape business cases and ensure delivery and adoption with the right experts.