Top 3 Key Account Manager — Strategic Growth

Fine Biscuits Company (FBC) Group; Brussel; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Fine Biscuits Company Group is seeking a commercially driven Key Account Manager to serve as the strategic link between major customers and Delacre. The role focuses on profitable growth, top-tier distribution, and ensuring excellent in-store brand visibility.

You will translate each retailer’s strategy into winning commercial actions. The ideal candidate has 3-5 years in KAM, strong negotiation and relationship skills, and fluency in Dutch, French, and English.

Qualifications

• Master’s degree or equivalent higher education.
• 3-5 years of experience in a similar Key Account Management role.
• Strong negotiation skills and a proven track record in customer management.
• Results-oriented mindset with solid relational and analytical skills.
• Enthusiastic, open, entrepreneurial approach with strong selling skills.
• Excellent communication skills and ability to collaborate in a fast-paced environment.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Acrobat).
• Fluency in Dutch, French, and English.

Responsabilités

• Take direct ownership of one of our top three customer contracts, including joint business planning, negotiations, and performance delivery.
• Strengthen customer relationships and lead yearly negotiations, including trade terms and long-term agreements.
• Develop annual account plans and translate them into strong commercial actions.
• Build the promotional plan and ensure optimal product presence and visibility in-store.
• Manage the customer P&L, deliver accurate forecasts, and ensure targets for turnover and profitability are met.
• Monitor customer performance continuously and adjust plans to achieve business objectives.
• Lead category management projects to maximize shelf visibility and optimize assortment.
• Stay informed about in-store activities, market dynamics, and competitor moves.
• Work closely with the Field Sales Manager to ensure flawless execution of in-store activities.

Connaissances

Strategic thinking

Negotiation skills

Communication skills

Analytical skills

Sales mindset

Team collaboration

Formation

Master’s degree

Outils

Microsoft Office

Description du poste

Fine Biscuits Company Group is seeking a commercially driven Key Account Manager to serve as the strategic link between major customers and Delacre. The role focuses on profitable growth, top-tier distribution, and ensuring excellent in-store brand visibility.

You will translate each retailer’s strategy into winning commercial actions. The ideal candidate has 3-5 years in KAM, strong negotiation and relationship skills, and fluency in Dutch, French, and English.