Technisch Commercieel Specialist Binnendienst Verkoop

AGO Jobs & HR Gent; Drongen; On-site; EUR 32,000 - 42,000; Full time

Job summary

AGO Jobs & HR Gent seeks a commercial talent for its Drongen branch. You are the first point of contact for customers, providing technical guidance and tailored solutions. You will work in a growing and informal team where service and collaboration are key.

In this role you handle inquiries via phone, email and WhatsApp, prepare quotes, manage orders, and coordinate with warehouse and account managers to ensure on-time delivery and accurate administration.

Qualifications

• First point of contact for customers via phone, email and WhatsApp.
• Provide expert advice on truck and trailer parts and answer technical questions.
• Prepare, follow up and accurately process quotes in the system.

Responsibilities

• Be the first point of contact for customers via phone, email and WhatsApp.
• Provide expert advice on truck and trailer parts and answer technical questions.
• Prepare, track and accurately process quotes in the system.
• Manage orders and monitor delivery times and stock levels.
• Collaborate closely with colleagues from the warehouse, purchasing, and account managers.
• Research complex technical questions in consultation with specialists.
• Ensure correct and organized administrative handling of active dossiers.
• Switch between customer contact, technical, and administration to guarantee excellent service.

Skills

Customer communication

Technical product knowledge

Order processing

Job description

AGO Jobs & HR Gent seeks a commercial talent for its Drongen branch. You are the first point of contact for customers, providing technical guidance and tailored solutions. You will work in a growing and informal team where service and collaboration are key.

In this role you handle inquiries via phone, email and WhatsApp, prepare quotes, manage orders, and coordinate with warehouse and account managers to ensure on-time delivery and accurate administration.