Technical Support

Jobat; Machelen; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

Jobat is seeking a candidate for a technical support role in Machelen within the medical device sector. You will handle incoming communications from internal and external stakeholders, ensure reporting quality, and support administrative tasks.

You will process and update projects in SAP, monitor POs and shipments, escalate complex issues to the appropriate departments, and maintain thorough logging and archiving of reports and contracts.

Qualifications

• Strong B2B communication skills.
• Experience in a technical support role in the medical device sector.

Responsabilités

• Handle incoming communication from internal and external stakeholders.
• Process and update projects in SAP.
• Monitor POs and shipments.
• Escalate complex problems to the relevant departments (accounting or technical).
• Log and archive reports and contracts.
• Provide backup for other administrative tasks.

Connaissances

B2B communication

Outils

SAP

Description du poste

Looking for an international environment? Do you possess strong B2B communication skills? Then this technical support role within the medical device sector is looking for you! Here in Machelen, you will be handling incoming communication from internal and external stakeholders and be responsible for:

• Following strict internal guidelines to ensure a high level of reporting quality for medical matters.
• Processing and updating projects in SAP.
• Monitoring POs and shipments.
• Escalating more complex problems to the specific departments, which could be regarding accounting or more technical issues. It depends on the problem!
• Logging and archiving of reports and contracts.
• Backup for other administrative tasks.