System Support Engineer – Monitoring Centre Specialist

YDU JC Air Cond & Ref Inc.- Dubai; Brussel Hoofdstad; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Johnson Controls in Brussels is seeking a System Support Engineer to back the Monitoring Alarm Receiving Centre (MARC) operations. You will install, configure, and support new technologies, coordinate resources, and ensure data protection and compliance while delivering high-quality technical support.

Ideal candidates bring strong Linux/Windows expertise, networking knowledge, and fluency in Dutch and English with intermediate French, plus excellent communication and organizational skills.

Qualifications

• Solid knowledge of Linux and Windows Server environments.
• In-depth understanding of networking.
• Fluent in Dutch/Flemish and English, and intermediate French.
• Excellent communication, planning and organizational skills.
• Analytical and solution-oriented mindset.

Responsabilités

• Provide comprehensive technical support for the Monitoring Alarm Receiving Centre to ensure customer satisfaction and operational excellence.
• Install, configure, and support new technologies and system enhancements.
• Contribute to continuous performance improvement initiatives across the department.
• Allocate and coordinate internal and external technical resources.
• Maintain clear and regular communication with management regarding technical topics and progress.
• Coordinate and support data protection compliance activities.
• Ensure technical support services meet corporate and company standards.
• Support technical projects within defined budgets and timelines.
• Maintain a secure and organized working environment ("clean desk" policy).

Connaissances

Linux

Windows Server

Networking

Dutch

English

French (intermediate)

Communication skills

Planning & organization

Analytical mindset

Description du poste

Johnson Controls in Brussels is seeking a System Support Engineer to back the Monitoring Alarm Receiving Centre (MARC) operations. You will install, configure, and support new technologies, coordinate resources, and ensure data protection and compliance while delivering high-quality technical support.

Ideal candidates bring strong Linux/Windows expertise, networking knowledge, and fluency in Dutch and English with intermediate French, plus excellent communication and organizational skills.