System Engineer

itsme®; Brussel Hoofdstad; Hybride; EUR 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Remote 3 days/week

Brussels office near Central Station

Indefinite duration contract

Competitive compensation package

Résumé du poste

itsme® is seeking a hands-on System Engineer to join the Enterprise Technology team in Belgium. You’ll bridge IT support, network infra, automation, and cloud services to keep systems running smoothly while automating repetitive tasks.

Ideal candidates bring 5+ years in IT support or system admin, strong scripting skills, and proficiency in English plus French or Dutch. The role offers a hybrid setup with Brussels-area offices and remote options.

Qualifications

• Master’s degree or equivalent experience required.
• 5+ years in IT support L2/L3 or system administration.
• Strong scripting and automation capabilities essential.

Responsabilités

• Keep systems running smoothly across IT, network, and cloud domains.
• Automate recurring tasks to scale operations and reduce manual work.
• Maintain documentation and CMDB accuracy with project learnings.
• Onboard/offboard hardware, software, and access; manage credentials.
• Assist employees with configurations of company-supported apps.

Connaissances

Scripting

Automation experience

Infra as code

Strong communicator

English & French/Dutch

Formation

Master’s degree or equivalent

Outils

PowerShell

Python

Terraform

Jira

Confluence

CMDB (Assets)

UniFi/WatchGuard

Description du poste

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, with 150 team members and growing. Our mission: to provide a state-of-the-art digital identity solution for all people, enabling them to interact securely in the digital space. Now, only nine years after being founded, close to 8 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme app in 32 European countries, with the ambition of becoming an internationally leading player.

We’re looking for a hands‑on System Engineer to join our Enterprise Technology team. You’ll work at the crossroads of IT support, network infrastructure, automation, and cloud services. Your role is to make things happen behind the scenes: keep systems running smoothly, support users effectively, manage network components such as access points and firewalls, and continuously improve processes through scripting and automation wherever possible.

What your job looks like

• Manage and optimize the Entra ID and Intune.
• Maintain secure environments through conditional access, MS Defender/DLP, PIM.
• Script and automate recurring tasks wherever possible to scale the environment efficiently and reduce manual workload.
• Ensure documentation stays up to date when changes are applied and that completed projects are properly documented.
• Help administrate and maintain the configuration management database and create integrations towards other systems.
• Coordinate onboarding and offboarding processes (hardware, software, access).
• Manage IT hardware ordering process.
• Manage the granting, removal and maintenance of access rights.
• Assist employees with the configuration of the applications supported by the company.

Job requirements

• A master’s degree or equivalent experience.
• Demonstrated (5+ years) ability in an IT support L2/L3, System Administrator role or similar experience.
• Solid scripting skills, with the ability to automate operational and administrative tasks where possible.
• Experience with automation, infrastructure-as-code, and process optimization.Comfortable with both technical and administrative tasks.
• A flexible, team-oriented attitude, with the ability to add value across different topics and manage projects from start to finish.
• Manage office network infrastructure, with a strong focus on access points and firewalls such as UniFi and WatchGuard.
• You speak and write fluently English and full proficient of French or Dutch

Tools/Systems You have a strong background in:

• macOS, Windows.
• Yealink Teams Meeting Rooms.
• PowerShell, Python, Github, Terraform.
• Jira, Confluence, Assets (CMDB).

Great to have

• Knowledge of AI governance, responsible AI practices, or related frameworks.
• Certifications such as AZ-900, MS-900, MD-102, or AI-900.

What we offer

• Being welcomed by an informal, enthusiastic, and ambitious team that is revolutionising how we safely manage our digital identity, in Belgium & beyond.
• Offices within walking distance from Brussels Central Station, with the possibility to work remotely 3 days a week.
• A contract of indefinite duration, with an attractive compensation package.
• An environment where we care a lot about our core values:
• Impact: Lead by example and create positive influence.
• Resourcefulness: Connect, mobilise, and collaborate across ecosystems.
• Curiosity: Explore, learn, and challenge the status quo.
• Scale: Build strong foundations for sustainable growth.
• Humble: Respect, listen, and embrace feedback for growth.