Strategic Key Account Manager — Nursing Homes

The Hartmann Group; Tubeke; On-site; EUR 55,000 - 85,000; Full time

Job summary

The Hartmann Group is seeking an Account Manager Nursing Homes in Wallonie to lead strategic growth and develop sustainable customer relationships with nursing home organizations. You will acquire new customers, translate needs into tailored solutions, and drive value-based offerings in collaboration with internal teams.

Responsibilities include managing key accounts, achieving sales objectives, and building a broad network within the healthcare sector.

Qualifications

• Bachelor's degree or equivalent in a commercial or business-related field.
• Proven experience in Key Account Management or Healthcare Sales.
• Strong knowledge of strategic account planning and customer development.
• Proficiency in CRM systems and Microsoft Office applications.

Responsibilities

• Manage and develop key accounts within the assigned territory, ensuring sustainable growth and customer satisfaction.
• Identify customer needs and translate them into tailored solutions that create long-term value.
• Achieve and exceed sales objectives through effective account management and business development.
• Build relationships with current customers, prospects, and key stakeholders at both tactical and strategic levels.
• Develop customer-specific concepts and solutions in collaboration with customers and internal teams.
• Expand and strengthen your professional network within the healthcare sector.
• Monitor account performance and ensure alignment with budgets and business plans.
• Identify, analyse, and address customer needs, challenges, and opportunities.
• Manage escalated customer issues and ensure timely resolution.
• Convert prospects into long-term business partners by clearly demonstrating Hartmann’s added value.

Skills

New customer acquisition

Strategic thinking

CRM proficiency

Negotiation

Relationship building

Education

Bachelor's degree or equivalent

Tools

CRM systems

Microsoft Office

Job description

The Hartmann Group is seeking an Account Manager Nursing Homes in Wallonie to lead strategic growth and develop sustainable customer relationships with nursing home organizations. You will acquire new customers, translate needs into tailored solutions, and drive value-based offerings in collaboration with internal teams.

Responsibilities include managing key accounts, achieving sales objectives, and building a broad network within the healthcare sector.