Strategic Key Account Leader - Global Supply Chain & Logistics

Jobat; West-Vlaanderen; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Our client, a market-leading European provider of logistics, transportation and supply chain solutions, seeks a Senior Key Account Manager to manage a portfolio of major international accounts across Belgium and Europe.

Your primary focus will be to strengthen long-term client partnerships, ensure customer satisfaction and identify opportunities for sustainable growth, while coordinating with internal teams to deliver service excellence.

Responsabilités

• Acting as the main point of contact for strategic customers across Belgium and Europe.
• Building trusted relationships with senior stakeholders within client organisations.
• Proactively identifying risks, challenges, and opportunities to improve the customer experience.
• Leading contract renewals, commercial negotiations, pricing discussions, and volume agreements.
• Managing customer escalations and coordinating effective solutions with internal stakeholders.
• Working closely with operational teams to ensure service excellence and continuous improvement.
• Monitoring account performance, profitability, and commercial KPIs.
• Coordinating with multiple internal departments and business sites across Belgium.
• Contributing to business development initiatives within existing accounts and identifying selected growth opportunities.
• Frequent travel across Belgium, with occasional travel within Europe.

Description du poste

Our client, a market-leading European provider of logistics, transportation and supply chain solutions, seeks a Senior Key Account Manager to manage a portfolio of major international accounts across Belgium and Europe.

Your primary focus will be to strengthen long-term client partnerships, ensure customer satisfaction and identify opportunities for sustainable growth, while coordinating with internal teams to deliver service excellence.