Store Leadership Partner: Elevate Customer Experience & Sales

Free People; Antwerpen; Sur place; EUR 34 000 - 38 000; Plein temps

Avantages offerts par ce poste

Life Leave

Employee Assistance

Gym discount

Private Medical Insurance

URBN employee discount

Season ticket loan

Cycle to work

Development support

Résumé du poste

Free People in Antwerpen is seeking an Assistant Store Manager to lead daily operations, drive sales, and deliver an exceptional customer experience. You will support the Store Manager and collaborate with district leadership to align brand direction and store performance.

The role emphasizes staff development, hiring, training, and maintaining high visual and customer care standards across all store activities. It offers a pathway to grow within the URBN brand network.

Qualifications

• Strong people management and leadership skills.
• Good business acumen and ability to achieve visual and operational excellence.
• Critical thinking skills and a passion for continually evolving and innovating.
• Well-rounded leader with a proven record of hiring and developing creative and operational talent.
• Experienced in coaching, counseling & conflict resolution.

Responsabilités

• Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through.
• Consistent and continual feedback and accountability.
• Promoting sense of ownership and delegation.
• Team involvement and strategic planning.
• Morning and any all store staff meetings and trainings.
• Manage and motivate a high level of Customer Care utilizing all resources and initiatives.
• Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development.
• Facilitate hiring and recruiting; actively attracting and attaining talent.
• Partner with the Store Brand Leader with new hire onboarding, training & development plans.
• Lead by example to set bar for employee productivity.
• Serve as a proactive mentor, teacher and problem solver for sales team.
• Identify and develop internal talent for succession planning.
• Develop and enhance the selling culture within the store.

Connaissances

People management

Leadership

Business acumen

Critical thinking

Coaching & conflict resolution

Description du poste

Free People in Antwerpen is seeking an Assistant Store Manager to lead daily operations, drive sales, and deliver an exceptional customer experience. You will support the Store Manager and collaborate with district leadership to align brand direction and store performance.

The role emphasizes staff development, hiring, training, and maintaining high visual and customer care standards across all store activities. It offers a pathway to grow within the URBN brand network.