Spontaneous Application | Tourism & Operations Internship - Erasmus+

Indie Campers; Brussel; Sur place; EUR 8 900 - 13 000; Temps partiel

Avantages offerts par ce poste

Compensated internship

Résumé du poste

Indie Campers is seeking an enthusiastic Tourism & Operations Intern for our Brussels Depot at Waversebaan 24c, 1982 Zemst, Belgium. You will welcome guests, set them up for road trips, and ensure their journey ends as wonderfully as it began.

If you thrive on meeting new people and a fast-paced environment, your adventure starts here! You will handle front-office tasks like check-ins, payments, and upselling extras, and back-office duties such as coordinating reservations, preparing campers,

Qualifications

• Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field.
• Fluent in English; work permit if applicable.
• Valid driver’s license for both manual and automatic vehicles.

Responsabilités

• Front-office activities: check-ins/check-outs, register guests, process payments, explain campervan features and terms, upsell extras.
• Back-office activities: align reservations with available campers, prepare campers and trip kits, stock coordination.
• Quality control: maintain campervans in top condition and address maintenance needs.
• Support activities: monitor stock and coordinate fleet, troubleshoot operational issues.

Connaissances

Customer service

Sales

Teamwork

Problem solving

Formation

Hospitality/Tourism related field student

Business Administration related field

Description du poste

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands-on tourism experience at our Brussels Depot at Waversebaan 24c, 1982 Zemst, Belgium.

As our Tourism & Operations Intern , you’ll be the friendly face of our brand - welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast-paced environment, your next adventure starts here!

WHAT WILL YOU WORK ON?

Front-office activities:

• Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

• Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
• Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
• Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

• You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
• You are fluent in English, have a work permit (if applicable), and a valid driver’s licence (for both manual and automatic vehicles);
• You like international environments and meeting new cultures;
• You possess a natural talent for connecting with people and have a strong customer service orientation;
• You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.

THE INDIE COMMITMENT

• All internships are compensated;
• Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
• International opportunities and possibility of integration in Indie Campers after the internship.

Are you ready to Go Indie?