Social Media Expert - European Commission

NTT DATA Europe & Latam; Brussel Hoofdstad; Sur place; EUR 42 000 - 65 000; Plein temps

Résumé du poste

NTT DATA Europe & Latam seeks a Social Media Expert to support the European Commission project. You will create daily content, coordinate with web and audiovisual teams, and manage online communities with a focus on actionable insights.

You will develop KPI-driven campaigns across paid and organic channels, monitor performance, and report results to stakeholders. English proficiency is essential in this international role.

Qualifications

• Ability to autonomously research content and translate policy language into accessible material.
• Creativity with evidence of original strategies/content.
• Experience with social analytics and reporting.

Responsabilités

• Create daily content across platforms and build distribution networks.
• Collaborate with web and audiovisual teams on social media strategies.
• Manage communities and respond to user questions aligned with objectives.
• Identify risks/opportunities in user generated content and report insights.
• Set up and optimize paid and organic social campaigns with KPI focus.
• Gather and analyse data, delivering regular and ad hoc social insights.
• Monitor performance and report trends and campaign results.
• Collaborate with influencers and content creators to extend reach.
• Develop reporting schedules for social media activity.

Connaissances

Content creation

Copywriting

Community management

Instagram

Social media strategy

Analytics

English (C1)

Autonomous

Time management

Outils

Instagram

Meta Business Suite

Social analytics tools

Description du poste

Join the Team as Social Media Expert - European Commission

As a Social Media Expert, these are the main tasks that you'll be responsible for:

• Creating daily content - involving multiple departments - and building and maintaining a distribution network on various social media platforms sites
• Closely collaborating with internal teams (web, audiovisual) to design and implement social media strategies across social media platforms
• Ensuring community management and participation in online conversations
• Interacting with users of social media platforms to respond to their questions and suggestions in line with corporate objectives and priorities
• Identifying threats and opportunities in user generated content surrounding the contracting authority's brand and reporting back to internal stakeholders
• Closely collaborating with internal teams (web, audiovisual) to design and implement social media measurement strategies across social media platforms
• Closely collaborating with external multipliers such as influencers and content creators
• Establishing short-term and long-term KPIs for social media advertising (both paid and organic), and developing campaign reporting schedules
• Setting up, implementing and optimizing social media advertising campaigns
• Gathering, analyzing, and interpreting social data, using the analytics tools with a focus on uncovering actionable insights that will optimize the social media strategy
• Providing both regular and ad hoc reporting, analysis, and insights around social behaviour, social advertising opportunities, and social campaign performance
• Regularly monitoring social media performance
• Analyzing key trends in relevant content and activity
• Evaluating the impact of social media initiatives and the outcome of social media testing

Technical Skills:

• Ability to autonomously research content, excellent writing skills and have the ability to translate difficult policy language into understandable content
• Creativity, supported by evidence of original strategies/content developed
• Ability to identify risks and opportunities in user generated content
• Extensive hands-on experience with Instagram, including content planning, publishing, community engagement, campaign support, performance monitoring, and use of platform insights to improve reach and engagement
• Experience with social analytics tools and/or reporting
• Experience with Meta business suite or similar social media advertising toolsAbility to interpret multiple data sources to find and tell the story behind the numbers
• Knowledge of search engine optimization
• Knowledge of AI technologies
• Ability to communicate results to stakeholders
• Excellent knowledge of English - Level C1 in Understanding, Speaking and Writing
• Autonomous
• Strong organisational and time-management skills.
• Good problem-solving skills

What's in It for You?

• You will have the opportunity to work in an international and multi-cultural environment
• You will be able to work for interesting European projects that is managed by European Commission
• Whether you're applying as a freelancer or looking for an employee contract, we offer attractive compensation and benefits packages, tailored to your experience level

If you're excited to work in a role where you'll grow professionally and make an impact from day one - we'd love to hear from you!

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries. Visit us at nttdata.com.