Services ISR Engineer

ALSTOM Gruppe; Henegouwen; Sur place; EUR 60 000 - 75 000; Plein temps

Résumé du poste

ALSTOM Gruppe in Belgium is seeking an ISR project engineer to identify and monitor workload forecasts for ISR work-packages and secure adequate staffing for project ISR and Service Engineering teams.

You will coordinate with various functions to implement ISR processes, review management plans, and produce KPI dashboards. English is required; French fluent, and experience in ISR processes is preferred.

Qualifications

• Engineering degree with relevant service engineering background.
• Minimum 1 year of Services engineering WP management experience.
• English working level; French fluent.

Responsabilités

• Identify and monitor workload forecasts for ISR work-packages and ensure adequate staffing.
• Coordinate with multiple teams to implement the ISR process across projects.
• Review ISR management plans and assure application of ISR Design Reviews.
• Produce ISR WP KPI dashboards aligned with guidelines.

Connaissances

Communication Skills

General technical knowledge

Product technical maintainability

Formation

Engineering University Degree

Description du poste

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• Identifies and monitors constantly workload forecasts for the ISR work-packages and in charge of and secures adequate staffing of project ISR and Service Engineering teams
• Manages the development and synthesis of customer requirements in compliance with applicable reference libraries
• Review the ISR management plans for the projects of involvement
• Assure the application of the ISR Design Reviews
• Produces project ISR WP KPI dashboard in line with Product Line Services guidelines
• Coordinates with other Métier or Function teams within new build projects for the implementation of the ISR process
• Coordinates/consolidates contributions to delier to key stake holders ( ISR representatives in Lead Unit sites)
• Ensures coordination of all ISR domains, along with allocated resources, contributing to the achievement of projects obligations on the full ISR scope (LSA, Training, Documentation, Special Tools and Spare parts)
• Monitors Planning, cost and quality of the ISR Elements according to the ISR management Plan and provides corresponding reporting to new build projects and local ISR management
• Executes delivery of the ISR elements during tender and project phase with respect to ISR management Plan and QCD.
• Assure the delivery on quality and on time of the Special Tools designed by ISR Special Tools Technicians.
• Contribute with regular participation to meetings with internal Customer by presenting delivery plans, risks and potential riskly/blocking points
• Ensures Interfaces with internal customers for ISR deliverables on new build projects (be the customer voice in projects)
• Ensures production of REX reports upon completion of ISR work-package execution, with a focus on updating the applicable ISR Reference Library, identifying needs for process improvements, and proposing possible best practices to be adopted.
• Ensure ad-hoc production of ISR QCD commitment on tenders
• Assure the OTD of Digital modules for Maintainers

Educational Requirement:

Engineering University Degree or University Degree + exprience within service engineering.

Experience

Mandatory:

• Technical knowledge on maintainability aspects, ideally on Railways applications
• Minimum 1 year experience (Engineer) on Services engineering WP management on projects (RS, D&IS)
• English (working level as a minimum)
• French: Fluent
• Working in diverse and international environment
• Experience in ISR - Process, Standards & Tools
• Experience in development of Digital (e-learning) Modules for maintenance

Competencies and Skills:

Leadership:

• Communication Skills

Technical:

• General technical knowledge
• Product technical maintainability knowledge

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data centre
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor