Maintenance Technical Support Engineer

Alstom; Henegouwen; On-site; EUR 40,000 - 60,000; Full time

Job summary

Alstom is seeking an experienced engineer in Henegouwen, Belgium, for maintenance technical support in the Services sector. This role involves supply chain engineering, project support, and improving service portfolios.

Candidates should hold a degree in relevant engineering fields and have 1-3 years of experience in railways systems engineering. Skills in problem-solving and effective communication are essential, along with knowledge of rolling stock equipment.

This position promotes a collaborative engineering network, ensuring technical excellence in maintenance projects, with a commitment to equality and inclusion in the workplace.

Qualifications

• 1-3 years of experience in Railways system/Application engineering.
• Knowledge of rolling stock equipment.
• Knowledge of rolling stock maintenance is desirable.

Responsibilities

• Supply engineering resource/skills to support tenders and projects.
• Collaborates to improve the Services portfolio of products and services.
• Assures the technical support to the projects.
• Optimizes Maintenance plans.

Skills

Problem solving capacity

Capacity of managing Technical risks

Communication and negotiation skills

Self-motivated

Attention to detail

Strong team player

Education

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

Tools

MS Office

Job description

Purpose of the job

Maintenance technical support, supporting Services tenders & projects in the Engineering area.

Position in the Organisation

Services Platform. Reports directly to: Solution Group Director / Operational Excellence Director / Technical Director. Other reporting to: Services Project Manager, Services Engineering Director. Direct reports: N/A.

Network & Links

Internal

• Services Platform, Bid Managers, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality, …
• Engineering network

External

• Suppliers
• Customers

Key accountabilities

• Supply engineering resource/skills to support tenders and projects.
• Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services.
• Participates actively in the Services Engineering network.
• Assures the technical support to the projects.
• Optimises the scope and related tasks of the Maintenance plan.
• Supports cost reduction actions, with sourcing and industrial.
• Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
• Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.
• Propose actions to optimise Maintenance plans and LCC.
• Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).
• Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).
• Participates in the REX process.
• Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.
• Analyses and integrates data coming from Operations (Return on Experience).
• Manages interface with other Product Lines’ Metiers.
• Improve Services Engineering tools & processes.

Performance measurements

TD, QCD, PMC, Project reliability / availability / cost targets. Feedback from stakeholders.

Educational Requirements

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering.

Experience

Mandatory

• 1-3 years of experience in Railways system/Application engineering.
• Knowledge of rolling stock equipment.

Desirable

• Knowledge of rolling stock maintenance.
• Working knowledge of safety management systems and safety risk assessment.
• Proficient in the use of MS Office.

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution).
• Capacity of managing Technical risks.
• High Interpersonal.
• Communication and negotiation skills.
• Self‑motivated.
• Attention to detail.
• Ability to work independently.
• Desire to learn.
• Effective, professional interpersonal skills.
• Strong team player.
• Dedicated and Hardworking.

Equal opportunity statement

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Job Type: Experienced