ServiceNow Developer

BDO Belgium co; Brussel Hoofdstad; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Training and certifications

Work with latest ServiceNow releases

Job summary

BDO Belgium co is seeking a Senior ServiceNow Developer to own and optimize a critical ServiceNow platform. You will work on complex scripting, platform upgrades, and scalable solutions in a fast-growing team that values pragmatic collaboration.

You will handle incidents, develop scripts, and contribute to proactive enhancements in ITSM, CSM, and WSD. A hybrid work model with some time at our Zaventem office enables flexible collaboration and continuous learning.

Qualifications

• Minimum 3 years of hands-on ServiceNow development experience.
• Strong JavaScript knowledge within ServiceNow.
• Experience with update sets, scoped applications, and lifecycle management.
• Fluent in English and Dutch or French.

Responsibilities

• Support end users with incidents, questions, and small changes.
• Develop and debug complex scripts (Client Scripts, Business Rules, Script Includes, Flow Designer, IntegrationHub).
• Working in an agile setup, translating epics into stories and delivering in sprints.
• Contributing to upgrades and extending modules for ITSM, CSM and WSD.
• Maintaining documentation and sharing knowledge within the team.
• Continuously learning about new modules and best practices.

Skills

ServiceNow development

JavaScript in ServiceNow

Application lifecycle management

ITSM knowledge

Platform upgrade experience

Tools

Update sets

Scoped applications

Flow Designer

IntegrationHub

Job description

Looking for a role where you can develop, optimize, and own a business-critical ServiceNow platform? Do you enjoy complex scripting, platform upgrades, and building scalable solutions that support real business processes? Make your career count as a Senior ServiceNow Developer at BDO, where expertise, a hands-on mindset, and a warm, pragmatic culture come together.

As a ServiceNow Developer, you’ll be part of a small but fast-growing team that fully owns the ServiceNow platform. The platform is a strategic pillar within BDO and continues to expand across multiple business processes. You’ll work independently, collaborate closely with stakeholders, and actively shape the platform’s future.

What will you be doing?

• Supporting end users and key users with incidents, questions, and small changes.
• Developing and debugging complex scripts, including Client Scripts, Business Rules, Script Includes, Flow Designer, and IntegrationHub.
• Working in an agile setup, translating epics into stories and delivering in sprints.
• Contributing to projects that introduce new functionality or extend existing and new modules.
• Developing in a dev environment and migrating changes correctly via update sets or scoped applications.
• Participating in platform and module upgrades (ITSM, CSM, WSD), including preparation, testing, clone-backs, and post-upgrade checks.
• Phasing out or replacing legacy custom applications when needed.
• Maintaining documentation and sharing knowledge within the team.
• Continuously learning about new ServiceNow modules, features, and best practices.
• Actively contributing ideas around performance optimization, governance, and platform improvements.

What do you bring to the table?

• At least 3 years of hands-on experience as a ServiceNow Developer.
• Strong knowledge of JavaScript within ServiceNow and the ability to independently build and understand complex scripts.
• Experience with update sets, scoped applications, and application lifecycle management.
• Hands-on experience with ServiceNow upgrades, including cloning, testing, and upgrade-related processes.
• Solid knowledge of ITSM; experience with CSM and WSD is a strong plus.
• ServiceNow certifications (CSA, CAD, CIS-ITSM, micro-certifications) are an asset, not a must.
• Fluent communication skills in English and Dutch or French.
• Willingness to work part of the week from our Zaventem office, combined with home working.
• Motivation to continuously grow your expertise as new modules and features are activated.

What do we bring to the table?

• Culture: Join a team of experts who value respect, collaboration, and ownership. Our culture is open, you can speak to anyone, at any level.
• Development: Shape your career with access to training, certifications, and continuous learning opportunities.
• Impact: Work on a company-critical platform that is used daily across the organization.
• Team: Be part of a small, autonomous, and experienced ServiceNow team where your contribution truly matters.
• Flexibility: Hybrid working model combining our Zaventem office and home working.
• Salary: A competitive salary package with attractive benefits.
• Technology: Work with the latest ServiceNow releases in a modern IT environment.