Service Manager

Brussels Airport; Zaventem; On-site; EUR 90,000 - 130,000; Full time

Job summary

Brussels Airport is seeking a Service Manager to lead the ICT Infrastructure Platforms team, ensuring reliable, secure, and future-ready infrastructure. You will translate strategy into a clear roadmap and drive key initiatives.

The role involves managing budgets and partnerships, coaching a team of product managers and project leaders, and building strong stakeholder relationships to deliver value across the airport's IT services.

Qualifications

• Master's degree or equivalent experience required.
• Experience leading ICT infrastructure teams and translating strategy into roadmaps.

Responsibilities

• Define the ICT roadmap with stakeholders.
• Manage ICT service finances.
• Continuously improve ICT solutions.
• Build strong partnerships with stakeholders and suppliers.
• Coach a team of Product Managers and project leaders.

Skills

Strategic insight

Result-oriented

Pragmatic approach

Inspirational people manager

Customer-oriented

Education

Master's degree or equivalent experience

Job description

Master's degree or equivalent experience required.

Required Skills

Soft Skills

Strategic insight Result-oriented Pragmatic approach Inspirational people manager Customer-oriented

About

The Position

As a Service Manager, you will lead the ICT Infrastructure Platforms team, ensuring the infrastructure is reliable, secure, and future-ready. You will translate strategy into a clear roadmap and manage budgets and partnerships.

The Company

Brussels Airport is a key economic hub in Europe, aiming to be one of the best airports worldwide. Our mission is to connect people and businesses, focusing on innovation and sustainability.

Your Responsibilities

• Define the ICT roadmap with stakeholders.
• Manage ICT service finances.
• Continuously improve ICT solutions.
• Build strong partnerships with stakeholders and suppliers.
• Coach a team of Product Managers and project leaders.