Service Designer & Wireframe Specialist

Hive-X; Brussel Hoofdstad; On-site; EUR 50,000 - 70,000; Full time

Job summary

Hive-X in Brussels seeks a Service Designer to enhance user experiences and ensure service quality. Responsibilities include conducting user research, designing service journeys, co-creating solutions with clients, and producing wireframes. The ideal candidate excels in needs analysis, UX/UI design, and Agile project management. Join Hive-X to contribute to service innovations and maintain compliance with best practices in user experience design.

Qualifications

• Expertise in needs analysis and requirements definition.
• Strong ability to interpret complex datasets.
• Experience in Agile project management and UX/UI design.

Responsibilities

• Understand user needs and customer expectations through research.
• Design and model user and service journeys.
• Co-create solutions with clients and users.
• Produce wireframes to bridge user experience strategy and design.
• Ensure consistency and quality of user experience.
• Support development teams with compliance to UX best practices.
• Contribute to ongoing solutions evaluation.

Skills

Needs analysis and requirements definition

Ability to interpret complex datasets and extract relevant insights

IT collaboration and development methods

Agile project management

UX / UI & interface design

Strategic facilitation workshop

Job description

Hive-X in Brussels seeks a Service Designer to enhance user experiences and ensure service quality. Responsibilities include conducting user research, designing service journeys, co-creating solutions with clients, and producing wireframes. The ideal candidate excels in needs analysis, UX/UI design, and Agile project management. Join Hive-X to contribute to service innovations and maintain compliance with best practices in user experience design.