Senior PM, Business Ops — AI SaaS (Hybrid)

The Hotels Network

Oost-Vlaanderen

Hybrid

EUR 80,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Flexible working environment

Flexible time off

Collaborative team

Career development

Impactful work

Mobility options

Competitive compensation

Net allowance

Vouchers

Health insurance

Pension

Referral bonuses

Job summary

Lighthouse is seeking a Senior Project Manager, Business Operations, to own end-to-end cross-functional initiatives across Sales, RevOps, Engineering and Commercial Systems. You will run your own project portfolio with autonomy, deliver projects from scoping to go-live, and collaborate with stakeholders to drive outcomes.

You will mentor teammates, apply AI tools to improve delivery, and help shape testing, go-live processes, and communications.

Qualifications

Substantial experience in project management in a SaaS environment.
Hands-on experience with CRM platforms.
Experience using project management methods and tools.
Clear written and verbal communication in English.

Responsibilities

Lead end-to-end cross-functional initiatives in Business Operations, scoping through go-live.
Coordinate Salesforce configuration and related processes, partnering with Commercial Systems on solution design.
Run structured testing and UAT ahead of go-live, and coordinate rollout communications.
Track project status and risks, and report progress to leadership.
Mentor junior team members and contribute to planning and delivery.
Improve the team's use of AI in project delivery and testing.
Lead AI-related projects that automate internal business operations processes.