Senior IT Infrastructure Program Manager

NTT Ltd.; Machelen; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

NTT DATA is seeking a Senior Client Project / Program Manager to lead multiple concurrent client projects, spanning standard and complex types. The role interfaces with stakeholders to move projects from concept to final implementation, including handover to operations across geographies and technologies.

In this hybrid position, you will manage programs that involve cross-functional teams and senior client engagement, ensuring on-time delivery within baselined budgets while preserving quality

Qualifications

• Bachelor’s degree or equivalent in business and / or project management or related field.
• PMP certification is required.
• ITIL certification is beneficial.

Responsabilités

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Connaissances

Project management

Stakeholder management

Client engagement

Communication skills

Team leadership

Change management

Business acumen

Problem solving

Analytical thinking

Collaborative approach

Formation

Bachelor’s degree in business or related field

PMP certification

ITIL certification

Description du poste

NTT DATA is seeking a Senior Client Project / Program Manager to lead multiple concurrent client projects, spanning standard and complex types. The role interfaces with stakeholders to move projects from concept to final implementation, including handover to operations across geographies and technologies.

In this hybrid position, you will manage programs that involve cross-functional teams and senior client engagement, ensuring on-time delivery within baselined budgets while preserving quality