Senior Functional Analyst Sales & Ordering Enablement

Etex; Belgique; On-site; EUR 90,000 - 130,000; Full time

Job summary

Etex is seeking a Senior Functional Analyst Sales & Ordering Enablement to drive end-to-end order-to-cash and customer transaction management capabilities. You will lead cross-functional initiatives, define product roadmaps, and translate business strategy into measurable outcomes across divisions and geographies.

Deep SAP SD expertise, S/4HANA integration with Salesforce and SAP Commerce Cloud, and automation of commercial processes are key.

Qualifications

• 10+ years of SAP SD experience with order intake, delivery, billing and returns.
• Strong SAP SD configuration and ABAP-related analysis skills.
• Experience integrating SAP S/4HANA with Salesforce, SAP Commerce Cloud and EDI providers.

Responsibilities

• Own end-to-end Sales & Ordering Enablement product roadmap.
• Define long-term vision for customer ordering and transaction management.
• Translate business strategy into initiatives with measurable outcomes.
• Automate commercial transaction processes and standardize workflows.
• Prioritize requirements across divisions and stakeholders.
• Drive harmonization of sales processes while maintaining enterprise scalability.
• Lead delivery of touchless ordering, order management, and EDI capabilities.
• Ensure scalable, clean-core SAP architectures for digital channels.
• Coordinate cross-functional teams including SAP specialists and external partners.
• Build relationships with commercial, digital and executive stakeholders.

Skills

SAP SD

S/4HANA integration

Automation expertise

Analytical skills

Stakeholder management

Tools

Salesforce

SAP Commerce Cloud

EDI providers

APIs/OData

IDocs

Job description

At Etex, our purpose Building Better Together underpins everything we do.

As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our top priority.

We foster a culture where connection and collaboration empower our teams to thrive and perform at their best.

A career with us is an opportunity to grow, learn and lead, supported by our commitment to your development and well-being.

About the role:

Together, we’re shaping the future of construction. Ready to make your impact? Join us as Senior Functional Analyst Sales & Ordering Enablement and drive operational excellence!

Key Responsibilities:

• Own and drive the end-to-end Sales & Ordering Enablement product roadmap.
• Define and contribute to the long-term vision for customer ordering and transaction management capabilities.
• Translate business strategy into product initiatives with measurable business outcomes.
• Identify and implement opportunities to simplify, standardize, and automate commercial transaction processes.
• Collect, challenge, consolidate, and prioritize business requirements across divisions and stakeholders.
• Drive harmonization of sales and ordering processes while balancing local needs with enterprise-wide scalability.
• Lead the delivery and evolution of key capabilities such as touchless ordering, order management, Order-to-Cash, customer self-service, EDI, and digital ordering channels.
• Ensure solutions adhere to clean core principles, scalable architecture, and long-term operational efficiency.
• Lead and coordinate cross-functional teams including SAP specialists, integration experts, engineers, process analysts, business stakeholders, and external partners.
• Build strong relationships with commercial, digital, and executive stakeholders, acting as a trusted advisor and aligning them around shared business objectives.

Key Requirements:

• 10+ years of SAP SD experience with deep functional and technical expertise across order intake, sales order management, ATP, delivery, billing, complaints, and returns.
• Strong SAP SD configuration knowledge with the ability to analyze custom developments, user exits, BADIs, and ABAP logic.
• Extensive experience integrating SAP S/4HANA with Salesforce, SAP Commerce Cloud, customer portals, EDI providers, APIs/OData, IDocs, and middleware platforms.
• Proven ability to design scalable, clean-core SAP architectures that support digital channels and high-volume transaction processing.
• Strong automation expertise, including touchless ordering, EDI, and end-to-end commercial transaction process optimization.
• Advanced analytical and troubleshooting skills, including reverse-engineering existing solutions, root cause analysis, debugging, and data model understanding across SAP and connected platforms.
• Demonstrated success leading complex cross-functional initiatives and influencing stakeholders across business, IT, and senior leadership teams.
• Experience working in international, matrix organizations, ideally with exposure to B2B sales processes, customer journey management, and SAP Commerce Cloud.

Why Join Us:

• Etex's strong purpose 'Building Better together' is shaping a new future for the construction industry and helping to build a better future for all.
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.