Senior Business Analyst

fortil; Antwerpen; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Fortil is seeking a Senior Business Analyst to support their Building & Facility Services team in Brussels, Belgium. The role involves gathering stakeholder needs, documenting processes, and ensuring business continuity in a hybrid work environment.

The ideal candidate has a minimum of 5 years of experience, strong Agile methodology knowledge, and excellent communication skills. The position is crucial for successful project execution and user satisfaction.

Qualifications

• Minimum 5 years of Business Analyst experience.
• Fluent in English; Dutch and/or French is a bonus.
• Strong experience with Agile methodology.

Responsabilités

• Gather and consolidate needs from stakeholders.
• Support business and user testing.
• Create and maintain clear documentation.

Connaissances

Agile methodology

Stakeholder management

Communication skills

Business analysis

Outils

BPMN tools

Archibus FMIS

Description du poste

Overview

We are looking for a Senior Business Analyst to join a squad focused on Building & Facility Services in Brussels, Belgium, working in a large-scale Agile environment.

Mission Context

You will join a transversal IT department supporting multiple business lines. Working within the Facility & Purchase to Pay cluster, you will ensure business continuity, take ownership of Epics and Features, and support both Facility colleagues and end-users by ensuring the proper functioning of tools and processes.

Responsibilities

• Business Analysis & Requirements
  Gather, challenge and consolidate needs from a diverse set of internal and external stakeholders
  Define product concepts, detailed processes and functional architecture in collaboration with relevant experts
  Define acceptance criteria for Epics and Features under your lead
  Collaborate with the Product Owner and development team during Feature refinement
• Testing & Quality
  Support business and user testing
  Organise and assist with User Acceptance Testing (UAT)
  Continuously challenge and improve existing processes for efficiency and compliance
• Documentation & Change Management
  Create and maintain clear documentation for execution, incident resolution and support
  Lead change management activities: training, workshops and communication
  Apply Agile Way of Working: refinement, delivery process, QAP and sprint ceremonies

Profile

• Must have:
  Minimum 5 years of Business Analyst experience
  Fluent English (mandatory working language)
  Strong experience with Agile methodology
  Proven stakeholder management and communication skills
  Experience with UAT organisation and process documentation
• Nice to have:
  Facility Management experience combined with financial insight
  Archibus FMIS knowledge
  BPMN tool usage
  Dutch and/or French

Soft Skills

• Analytical mind with strong conceptual thinking
• Structured, solution-oriented and methodical
• Strong negotiation and persuasion skills
• Team player, open to change, adaptable communication style

Practical Information

• Location: Brussels — Hybrid (minimum 50% on-site)
• Level: Senior
• Work mode: Agile / Squad
• Start: as soon as possible