Sales Support Administrator - Aartselaar

Jobat; Aartselaar; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

Jobat is seeking a Sales Support Specialist in Aartselaar, Belgium, to enhance the team supporting the Nordics and Baltics markets. This role involves managing the order-to-cash process, coordinating with various departments, and acting as a central contact for distributors.

The ideal candidate will facilitate communication between customers and internal teams, ensuring effective implementation of the commercial strategy. Strong organizational and customer service skills are essential for success in this fast-paced environment.

Qualifications

• Experience in sales support or customer service is preferred.
• Ability to handle multiple tasks and coordinate with different departments.
• Strong communication and interpersonal skills.

Responsabilités

• Manage the order-to-cash process.
• Coordinate with internal departments for customer support.
• Implement the commercial strategy through upselling and cross-selling.

Connaissances

Order processing and follow-up

Product & Pricing Management

Customer relationship management

Cross-selling and upselling

Outils

CRM software

Description du poste

Our client, a Belgian manufacturer and distributor, is actively looking for a Sales Support Specialist as an extension of the current team. This company has a very international scope and is fast growing. Currently they are looking for a new colleague to expand and support the Nordics/Baltics.

The company is located in the region of Aartselaar and easy accessible by car, train or waterbus.

Job Description

As Sales Support Representative for the Nordics/Baltics Market you are responsible for the following tasks:

• You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales
• Configure the most optimal container/truck load
• Provide support to the Account Managers in your region
• Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists,... in consultation with the account managers
• You act as a central point of contact for the distributors in your region
• You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
• You will work in close contact with production to avoid peaks and lows in the production and supply chain.
• Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...

You will report to the Sales Support Coordinator of your region.