Sales Support Administrator - Knowledge Russian/English

Jobat; Aartselaar; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Jobat is seeking a skilled individual in Aartselaar to manage the full order-to-cash process, which includes order entry, shipping, invoicing, and aftersales support. The role requires optimizing transport planning and maintaining daily customer contact.

As the main point of contact for distributors, you'll coordinate closely with internal teams and act to enhance customer relationships. The ideal candidate should have experience in order management and be adept at using CRM.

Qualifications

• Experience in managing the order-to-cash process.
• Ability to optimize transport and container planning.
• Strong customer service and relationship management skills.

Responsabilités

• Manage the full order-to-cash process, including order entry, shipping, and invoicing.
• Optimize container and transport planning for efficiency.
• Support Account Managers in managing customer relationships.
• Act as the main point of contact for distributors to ensure smooth operations.
• Coordinate instances with logistics, production, sales, and marketing.

Connaissances

Order management

Customer relationship management (CRM)

Supply chain planning

Transport planning

Description du poste

Overview

Our client is an international Belgian manufacturer and distributor operating in a technical industry. The company is known for its strong growth, entrepreneurial mindset, and customer‑centric approach. With a global footprint and dynamic culture, they continue to invest in talent to support their expanding markets. The company is located in the region of Aartselaar and is easily accessible by car, bike and public transport.

Jobomschrijving

• Manage the full order-to-cash process: order entry, follow‑up, shipping, invoicing, and aftersales
• Optimise container and transport planning
• Support Account Managers in your region
• Handle product and pricing management (proposing alternatives, pricing, discounts, price lists)
• Act as the main point of contact for distributors
• Coordinate with internal departments (logistics, production, sales, marketing)
• Align closely with production to ensure smooth supply chain planning
• Maintain daily customer contact with a focus on upselling, cross‑selling, and CRM updates