Sales Operations & Order Fulfillment Specialist

Perm Center Vlaanderen Oost

Brecht

Sur place

EUR 34 000 - 46 000

Plein temps

Il y a 2 jours

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Résumé du poste

Perm Center Vlaanderen Oost in Brecht, Belgium seeks a Sales Operations Representative / Order Processor to ensure smooth order processing and customer satisfaction. You will review orders, coordinate shipments with factories, and handle export documentation for the US market while maintaining order backlog.

Responsibilities include processing sales orders in SAP via the ESKER tool, invoicing post-delivery, and resolving delivery issues.

Qualifications

Experience processing sales orders in an ERP system (SAP).
Familiarity with order processing and export documentation.

Responsabilités

Review incoming customer orders for items, pricing, and export license requirements.
Process sales orders in the ERP system (SAP) using the ESKER tool.
Process purchase orders at manufacturing plants, if required.
Follow up on sales orders with manufacturing plants and warehouses to ensure timely delivery.
Communicate with customers regarding their orders; resolve delivery issues, respond to inquiries, and provide necessary delivery documentation.
Request export documentation from customers as needed.
Invoice customers after delivery and monitor customer balances prior to shipment.
Maintain and closely monitor order backlog.
Record orders and customer information in internal systems and files.
Serve as a backup for other Sales Operations Specialists when needed.