Sales Associate Intern Brussels

Hermès; Brussel; Sur place; EUR 16 740 - 23 436; Temps partiel

Résumé du poste

Hermès is seeking a client-focused sales associate in Brussels for a 3 to 6 month period. You will greet customers, reflect the brand’s warmth and elegance, and deliver tailored service across product universes.

The role emphasizes presentation, culture adaptation, and proactive client engagement in a high-end environment. Fluency in English and French is required, with other languages a strong asset; strong interpersonal skills and teamwork are essential to uphold Hermès standards and drive

Qualifications

• Strong communication and interpersonal skills.
• Strong team spirit and collaboration.
• Ability to lead and drive performance and customer service.
• Strong problem-solving capabilities and organizational skills.
• Curiosity and broad knowledge in general culture.
• Empathy and adaptability across cultures.
• Presents perfectly (grooming).
• Fluent in English and French; other languages are assets.

Responsabilités

• Be the client’s first impression of Hermès image and convey warmth, courtesy, elegance and simplicity at all times.
• Greet and welcome clients as they enter and leave the store.
• Provide excellent customer service reflecting the culture and personality of each client and maintain a pleasant shopping environment.
• Develop sales across all product universes, emphasizing quality and service Hermès aims to provide.
• Identify and handle client enquiries and concerns.
• Participate in the life of the store: communicate enthusiasm, demonstrate versatility in product knowledge, and support peers.

Connaissances

Strong communication

Interpersonal skills

Team spirit

Leadership & performance

Problem-solving & organization

Curiosity & general culture

Empathy across cultures

Grooming & presentation

English & French fluency

Description du poste

• Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Greet and welcome clients as they enter and leave the store
• Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
• Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
• Identify & handle client enquiries and concerns

Duration : 3 to 6 months

Main Responsabilities :

• Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Greet and welcome clients as they enter and leave the store
• Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
• Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
• Identify & handle client enquiries and concerns

Sales & Service :

• Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Greet and welcome clients as they enter and leave the store
• Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
• Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
• Identify & handle client enquiries and concerns

Participate in the life of the store :

• Communicate your enthusiasm to those around you
• Demonstrate versatility : product knowledge and participation in sales-related tasks
• Be supportive of peers

Profile :

• Strong communication and interpersonal skills
• Strong team spirit
• Ability to lead and drive performance and customer service
• Strong problem-solving capabilities and outstanding organizational skills
• Spirit of curiosity, broad interest/knowledge in topics of general culture
• Ability to adapt to different cultures & a real sense of empathy
• Presents perfectly (grooming)
• Fluent in English and French. Any other language is a strong asset

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.