RST Senior Utilization Manager BIG

Medtronic; Brussel Hoofdstad; Hybride; EUR 110 000 - 165 000; Plein temps

Résumé du poste

Medtronic is seeking an experienced field-based professional to support Hugo RAS programs across the Benelux region, Israel, and Greece. You will lead adoption, training, and account development, collaborating with surgeons, clinical teams, and hospital leadership to optimize robotic surgery programs.

The role requires 5+ years in healthcare or medical technology, fluent English, and willingness to travel up to 75% to customer sites.

Qualifications

• Bachelor's degree and 5+ years in healthcare, medical technology, or related field.
• Fluent in English; legal work residence in Belgium/Netherlands/Luxembourg/Israel/Greece.
• Experience in operating room environments and clinical stakeholder engagement.
• Willingness to travel extensively (up to 75%).

Responsabilités

• Lead Hugo RAS program adoption, growth, and optimization across accounts.
• Meet with stakeholders to set goals, metrics, and account development plans.
• Develop surgeon training plans and support transition to independent practice.
• Create OR staff training plans to accelerate competency in robotic workflows.
• Provide on-site guidance during early program phases and drive change management.
• Collaborate across commercial, clinical, technical, and service teams.

Connaissances

Healthcare experience

Stakeholder engagement

Travel readiness

Field-based programs

Formation

Bachelor's degree

Description du poste

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.A Day in the LifeThe Surgical Robotics Utilization team supports all aspects of system implementation, customer adoption, training, account development, and long-term program optimization for the Hugo Robotic-Assisted Surgery (RAS) platform. Hugo RAS is Medtronic's robotic-assisted surgery system designed to support minimally invasive procedures through advanced robotic technology. The team works closely with surgeons, clinical teams, and hospital leadership to help healthcare organizations establish, expand, and optimize robotic surgery programs while driving operational excellence and improved patient access to innovative surgical therapies.Medtronic is continuing to expand its presence in robotic-assisted surgery and is seeking an experienced professional to support accounts across the Benelux region, Israel, and Greece. This field-based role requires significant travel and close collaboration with customers and cross-functional Medtronic teams. Candidates must be based in Belgium, the Netherlands, Luxembourg, Israel, or Greece and be willing to travel extensively throughout the territory to support training, program development, technology adoption, and account optimization activities.Responsibilities may include the following and other duties may be assigned:Lead the successful adoption, growth, and optimization of Hugo RAS programs across assigned customer accountsMeet with robotic surgery program stakeholders to establish program goals, utilization metrics, and account development plans, conducting regular business reviews to monitor progressDevelop surgeon training plans, coordinate participation in Medtronic training programs, and support the transition from training to independent clinical practiceDevelop and implement training plans for operating room staff and support teams to accelerate competency development and adoption of robotic-assisted surgery workflowsSupport technology adoption by providing on-site clinical and operational guidance during the early phases of program implementation and growthUtilize change management techniques to engage hospital stakeholders, facilitate organizational readiness, and drive sustainable program successCoach hospital teams to promote knowledge transfer, operational excellence, and long-term self-sufficiency in robotic surgery program managementCollaborate with Medtronic commercial, clinical, technical, and service teams to ensure successful system integration and achievement of customer objectivesRequired Knowledge and Experience:Bachelor's degree and 5+ years of relevant experience in healthcare, medical technology, clinical consulting, healthcare operations, surgical services, or a related field; or Advanced Degree with 3+ years of relevant experienceFluent in EnglishMust be legally authorized to work and currently reside in Belgium, the Netherlands, Luxembourg, Israel, or GreeceDemonstrated experience working within operating room environments and familiarity with surgical procedures, hospital workflows, and clinical stakeholder engagementExperience leading customer-facing implementation, healthcare transformation, training, or utilization programsWillingness and ability to travel extensively throughout the assigned territory, up to 75% of the timePreferred experience includes robotic-assisted surgery, advanced surgical technologies, healthcare consulting, change management initiatives, clinical education programs, or healthcare operational improvement projectPhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind:Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [e-mail] .Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 110,000.00 EUR - 165,000.00 EUR | Greece: 70,320.00 EUR - 105,480.00 EUR | Netherlands: 108,000.00 EUR - 162,000.00 EUR |This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).