Project Support Officer Consultant

Keystone Solutions; Brussel; Hybride; EUR 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Consultancy on-site

Diverse client projects

Continuous professional development

Career growth opportunities

Strong values

Résumé du poste

Keystone Solutions is seeking a Project Support Officer to join client-site KYC/AML remediation and onboarding projects. As a Keystone Solutions consultant, you will drive onboarding reviews, AML alert processing, and risk-based remediation in the 1st Line of Defense.

You will collaborate with business teams, prepare validation sheets, analyze documents, and contribute to monthly statistics. Fluency in English plus French and Dutch is required, with hybrid work (minimum 3 days on-site).

Qualifications

• 1–2 years in KYC/AML preferred, ideally in financial institutions or fintechs.
• Operational knowledge of AML/CFT regulations (Belgian and EU).
• Experience with screening tools and client databases.

Responsabilités

• Review onboarding files (UBOs, documents) for medium/high risk merchants.
• Log and classify AML alerts; investigate atypical cases and escalate.
• Participate in client portfolio recertification and data verification.
• Contribute to monthly statistics and process improvements.

Connaissances

KYC/AML expertise

Analytical skills

Attention to detail

Teamwork

English proficiency

Formation

Bachelor/Master or equivalent

Outils

Dow Jones

Salesforce

Description du poste

Mission Overview

The Project Support Officer role is a consultancy mission at the client site, representing Keystone Solutions. As a Keystone Solutions consultant, you will be hired to deliver your expertise and drive impact within the client’s KYC/AML/RCT team (1st Line of Defense), focusing on onboarding volumes and KYC remediation exercises.

Responsibilities

• Merchant Onboarding (MR/HR):
  • Review and analyze onboarding files (legal documents, UBOs, business activity) for Medium-Risk and High-Risk merchants.
  • Prepare validation sheets for internal committee submission (2nd Line of Defense), ensuring compliance with internal procedures.
  • Collaborate with business teams to obtain missing documentation.
• AML Alert Processing:
  • Log and classify alerts generated by monitoring systems (e.g., atypical transactions), external triggers, etc.
  • Investigate atypical cases: gather additional evidence, draft analysis notes for escalation to Compliance.
  • Escalate suspicious cases with structured reporting (risk typology, triggers, recommendations).
• KYC Remediation:
  • Participate in client portfolio recertification: verify updated data, reclassify risks.
  • Identify incomplete files and follow up with merchants for missing documents.
• Reporting & Process Improvement:
  • Contribute to monthly statistics (e.g., alerts processed, average resolution time).
  • Propose optimizations (e.g., standardized note templates, HR file checklists).

Education

Bachelor/Master or equivalent by experience.

Languages

• French: Fluent or good
• Dutch: Fluent or good
• English: Fluent, as well as (at least) one local language

Travel

N/A

Telework

Hybrid (minimum 3 days on-site)

Required Knowledge / Experience

• Ideally 1–2 years in KYC/AML, preferably in financial institutions, fintechs, or PSFs (onboarding or transaction monitoring experience).
• Operational knowledge of AML/CFT regulations (Belgian Law of 18/09/2017, EU AML5/6 directives).
• Proficiency in screening tools (e.g., Dow Jones) and client databases (e.g., Salesforce).
• Ability to analyze legal documents (KB extracts, statutes, UBO proofs).
• Experience in the payments/acquiring sector (understanding merchant-specific risks).
• CAMS, ICA, or equivalent certifications (not mandatory but a plus).

Soft Skills

• Rigor and attention to detail (identifying inconsistencies in files).
• Autonomy (quick adaptation to internal processes).
• Teamwork (collaboration with internal analysts and Compliance).
• Professional English (documentation often in English).

Keystone Solutions Advantages

• Consultancy Nature: You will work on-site as a Keystone Solutions consultant, bringing your expertise to diverse client environments.
• Dynamic Projects: Experience a variety of challenges and projects across different sectors, broadening your professional horizons.
• Turbo-Charged Learning: Benefit from continuous professional development and exposure to new methodologies and technologies.
• Skyrocketing Ambition: Keystone Solutions is committed to your career growth, offering opportunities to advance within our consultancy framework.
• Values: As a K-Stone, you embody our core values and bring them to every engagement, ensuring excellence and integrity in all you do.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.