Product Owner — Unified Communications UX

Dstny; Brussel Hoofdstad; Hybride; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Dstny, headquartered in Brussels, is seeking a Product Owner to lead the delivery of end-user Unified Communications UX across web, desktop, and mobile. You will own the backlog, drive cross-platform consistency, and ensure releases meet quality, accessibility, and performance standards.

The role collaborates with Product Management, Engineering, UX, and Architecture to translate quarterly objectives into actionable sprint plans while coordinating releases and ensuring a coherent user experience

Qualifications

• At least 4 years as Product Owner for web and/or mobile apps.
• Experience delivering across web, desktop, and mobile platforms.
• Collaborates with UX designers and design system teams.

Responsabilités

• Own and refine the backlog in partnership with product management and engineering.
• Drive coherent UX across web, desktop, iOS and Android platforms.
• Set acceptance criteria and non-functional requirements (performance, accessibility).
• Coordinate releases across web, desktop, and mobile including app stores.
• Translate quarterly objectives into sprint plans and track delivery.
• Work with engineers, designers, QA, writers; incorporate user feedback.
• Influence priorities and clarity beyond formal people management.

Connaissances

Backlog ownership

Cross-platform UX

Acceptance criteria

Release coordination

Stakeholder facilitation

Agile methods

Communication skills

Outils

WebRTC

CI/CD

DevOps

Description du poste

# Product Owner — Unified Communications UXin Hybrid ()At Dstny, we believe that great work begins with great communication.As a global leader in hybrid work enablement, we make it easy for SMEs to connect, collaborate, and thrive - wherever work happens.Our solutions combine **true mobility, seamless integrations, and the power of AI** to deliver exceptional experiences for both customers and employees.Whether you’re using your mobile, laptop, desk phone, or our market-leading integrations, **Dstny is always accessible through your preferred interface.**Headquartered in Brussels, our team of over 1,000 colleagues spans 8 countries and supports **more than 5 million users worldwide.**Join us and be part of a company that’s shaping the future of work, **Make Hybrid Work together with Dstny.**https://dstny.com/apply nowWe're looking for a Product Owner to lead the delivery of our end-user communication applications across web, desktop, and mobile. You'll work at the intersection of product strategy and engineering, shaping the experience that millions of users rely on daily to call, chat, and collaborate.This is a hands-on role where you own the backlog, drive cross-platform consistency, and ensure every release meets a high bar for quality, accessibility, and performance.**What You'll Do*** Own the backlog — Prioritise, refine, and maintain a healthy backlog in close collaboration with Product Management, Engineering, UX Design, and Architecture* Drive cross-platform UX — Ensure a coherent, accessible experience across web, desktop, iOS, and Android while respecting each platform's conventions* Define quality standards — Set clear acceptance criteria and non-functional requirements covering performance, accessibility (WCAG), and cross-device compatibility* Coordinate releases — Lead release readiness across web, desktop, and mobile channels, including app store submission cycles and staged rollouts* Bridge strategy and execution — Translate quarterly product objectives into sprint-level plans and track delivery against roadmap commitments* Collaborate broadly — Work daily with engineers, designers, architects, QA, and technical writers; engage with partners and customers to bring user feedback into backlog decisions* Lead through influence — Guide engineering teams on priorities and clarity without formal people management**Must have:*** At least 4 years of experience as a Product Owner (or similar role) on user-facing web and/or mobile applications* Track record of working with engineering teams delivering across multiple platforms (web, desktop, native mobile)* Strong understanding of software development lifecycle, architecture trade-offs, and multi-platform delivery* Experience collaborating closely with UX Designers and working within a design system* Solid grasp of non-functional requirements — accessibility, performance, cross-browser/device compatibility* Experience with mobile app release processes (App Store, Google Play)* Excellent communication and facilitation skills* Fluent English**Nice to have:*** Experience in UCaaS, VoIP, or telecommunications* Familiarity with WebRTC, real-time communications, or contact centre technologies* Knowledge of cloud services, CI/CD pipelines, and DevOps practices* Agile certification (CSPO, PSPO, or equivalent)