Product Owner - Payments & Risk

White Hat Gaming Inc.; Brussel; Remote; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Generous leave

Discretionary annual bonus

Training & development

Equipment allowance

Well-being programs

Job summary

White Hat Gaming is seeking a Product Owner with Payments and Risk experience in the iGaming space. You will manage the payments roadmap, ensuring alignment with business requirements, and promote Agile practices within development teams.

This is a fully remote role reporting to the Payments product manager. You will focus on payment integrations, vendor collaboration, and KPI-driven optimization of the payments experience across platforms.

Qualifications

• Proven experience in Payments & Risk Product roles within iGaming.
• Ability to create product requirements for complex features in Agile environments.
• Strong Agile understanding; promote Agile in teams.
• Excellent verbal and written communication, including technical writing.
• Experience with payment integrations and supplier collaboration.
• Experience guiding development processes from demos to release.
• Track record of optimizing payment app user experience.

Responsibilities

• Focus on payment integrations and new methods with suppliers and dev teams.
• Create and roll out operational docs for new payment methods and features.
• Improve conversion during registration and onboarding.
• Prototype, spec, and conduct user testing.
• Oversee development, QA, demos, UAT and regression testing through release.
• Own the user experience of the payments application.
• Monitor KPIs and optimize performance of features and payment methods.
• Coordinate with Account Managers during release cycles.

Skills

Payments expertise

Risk management

Agile methodologies

Requirements writing

Communication skills

Payment integrations

Development coordination

User experience design

KPI monitoring

Stakeholder coordination

Job description

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable and flexible modular Casino and Sportsbook Player Account Management solution.

We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.

With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!

Summary

We are looking for a Product Owner with Payments and Risk experience within the Gaming industry. The ideal candidate will help us manage the payment’s roadmap in accordance with business requirements. Must have a strong understanding of an Agile environment and its methodologies and be able to promote them within the development teams.

The role is fully remote, reporting to the Product Manager within our Payments team.

Your day to day

• Focus on payment integrations - documenting requirements and working with suppliers and development teams to offer new payment methods, solutions, and opportunities.
• Creation and roll-out of operational documentation to support teams relating to new payment methods, features and enhancements.
• Focus on conversion with the registration process (regular and quick registration products) along with conversion.
• Discovery: prototyping, specifications, user testing.
• Management and guidance of the development process (development and QA teams) through to release, including demos, user acceptance, and regression testing.
• Responsible for the user experience of the payment’s application.
• Management and control of deposit/cash-out methods offered, limits, currencies, etc via internal reports.
• Communication with payment service providers regarding new and existing products.
• Monitoring and improvement of KPIs relevant to the performance of features and payment methods.
• Coordination with Account Managers for touchpoints during the release cycle – post and prior to release.

What we are looking for

• Proven experience in Payments & Risk Product roles within the iGaming industry.
• Proficiency in creating product requirements and specifications for complex products, features, and tools, utilizing various requirement formats tailored to agile environments.
• Strong understanding of Agile methodologies and experience promoting them within development teams.
• Excellent written and verbal communication skills, including technical writing abilities.
• Demonstrated ability to focus on payment integrations, collaborating with suppliers and development teams to introduce new payment methods, solutions, and enhancements.
• Experience in managing and guiding the development process, including demos, user acceptance, and regression testing, to ensure successful releases.
• Track record of managing user experience for payment applications and coordinating with payment service providers.
• Ability to monitor and improve KPIs relevant to feature and payment method performance.
• Strong organizational skills for coordinating touch points with Account Managers during release cycles.

How we approach things

• Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
• Results-Oriented Focus: We prioritise getting things done while supporting each other to reach both collective and individual goals.
• Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
• Global Team: We are truly a global team with people from various countries and cultures contributing to our success.

What we offer

• A remote and flexible working schedule.
• Generous time off varied based on the country of residence.
• Discretionary annual performance bonus
• Training and other learning & development opportunities to support you through your career progression.
• Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
• Various well-being programmes and initiatives.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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