Platform Reliability Engineer (On-Prem)

Mobilexpense; Brussel Hoofdstad; On-site; EUR 52,000 - 78,000; Full time

Job summary

Mobilexpense is seeking an Operations Engineer to ensure reliability, security, and continuous improvement of our production platform. You will work with Cloud, DevOps, Security, and external hosting to manage our on-prem environment and drive automation and standardization.

The role suits someone with initial systems experience who wants to grow into an autonomous operations engineer, receiving coaching and taking ownership of more complex tasks over time.

Qualifications

• 1–3 years of experience in systems administration, infrastructure operations or technical operations.
• Good understanding of Windows Server administration.
• Basic knowledge of IIS and Microsoft server technologies.
• Basic understanding of Microsoft SQL Server and relational databases.
• Basic PowerShell scripting skills.
• Experience troubleshooting technical issues.
• Strong analytical and problem-solving abilities.
• Good written and verbal communication skills.
• Professional working proficiency in English.

Responsibilities

• Monitor the health and availability of our production platform.
• Investigate infrastructure and platform alerts.
• Troubleshoot production issues and coordinate incident resolution.
• Perform operational health checks and routine maintenance activities.
• Maintain operational documentation and runbooks.
• Act as the day-to-day technical contact for our managed hosting provider.
• Coordinate incidents, maintenance windows and infrastructure changes.
• Follow up on operational requests until completion.
• Ensure operational procedures are properly executed.
• Participate in incident investigations and Root Cause Analyses (RCA).
• Implement corrective actions following incidents.
• Identify recurring issues and propose permanent improvements.
• Contribute to improving the reliability and resilience of the production platform.
• Participate in operating system upgrades and migration projects.
• Coordinate infrastructure lifecycle activities with our hosting provider.
• Implement infrastructure hardening recommendations in collaboration with the Security team.
• Keep technical documentation and operational procedures up to date.
• Assist in the operational management of our SQL Server environment.
• Investigate SQL Server logs and performance issues during incident resolution.
• Support database maintenance and operational activities.
• Contribute to troubleshooting database-related production incidents.
• Develop a solid understanding of SQL Server administration and high-availability concepts.
• Develop PowerShell scripts and automation tools.
• Eliminate repetitive manual operational tasks.
• Improve operational processes and tooling.
• Contribute to standardizing operational procedures.
• Continuously look for opportunities to improve efficiency and reliability.
• Perform operational activities within our regulated production environment.
• Follow documented security and operational procedures.
• Support security remediation and hardening activities.
• Contribute to maintaining operational documentation.
• Gradually learn the operational processes supporting our PCI DSS environment.

Skills

Windows Server

IIS basics

MS SQL Server basics

PowerShell scripting

Troubleshooting

Analytical thinking

Communication skills

English proficiency

Job description

Mobilexpense is seeking an Operations Engineer to ensure reliability, security, and continuous improvement of our production platform. You will work with Cloud, DevOps, Security, and external hosting to manage our on-prem environment and drive automation and standardization.

The role suits someone with initial systems experience who wants to grow into an autonomous operations engineer, receiving coaching and taking ownership of more complex tasks over time.