Operations Manager

Sharp Services EU; Hamont; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Sharp Services EU is seeking a production leadership professional to drive stable, compliant operations and a scalable, future-ready model. The role focuses on optimizing planning, equipment uptime, and cross-functional collaboration to deliver high-quality output aligned with customer priorities.

Ideal candidates possess a Master’s degree or equivalent, substantial GMP experience, and a proven track record in transforming production processes within a service-oriented manufacturing setting.

Qualifications

• Master’s degree or equivalent through experience.
• Proven experience in a production leadership role within a highly regulated environment (GMP).
• Experience in a service-oriented manufacturing environment is a strong plus.
• Demonstrated experience in leading operational improvements and transformation initiatives.
• Strong analytical and process-oriented mindset.
• Ability to translate complexity into structure and actionable improvements.
• Confident in engaging with QA/QP stakeholders on content and decision-making level.
• Strong communication and influencing skills across departments.

Responsabilités

• Deliver stable, compliant and high-performing production and technical operations.
• Lead the organization towards a structured, scalable operating model.
• Drive planning adherence and resource optimization across production.
• Ensure uptime and availability of production capacity and equipment.
• Lead complex improvement initiatives requiring cross-functional collaboration.
• Build a high-performing production organisation capable of autonomous day-to-day operations.
• Coach and develop team members to increase ownership and accountability.
• Promote ownership, transparency and continuous improvement across departments.

Connaissances

GMP leadership

Cross-functional leadership

Analytical mindset

Process improvement

Stakeholder management

Formation

Master’s degree or equivalent

Description du poste

Responsible for delivering stable, compliant and high-performing production and technical operations, leading the organization towards a more structured, scalable and future-ready operating model.

• Ensure reliable, compliant, and efficient execution of daily production activities
• Deliver consistent output aligned with customer priorities and planning requirements
• Safeguard uptime and availability of production capacity (equipment, workforce, training)
• Drive planning adherence and resource optimization across production
• Ensure effective management of production equipment, including maintenance, calibration, technical performance and compliance with data integrity and audit trail requirements, through a structured and reliable technical organization
• Act as a strong role model for GMP standards and patient safety awareness
• Take ownership for decision-making in production with patient safety as the first priority
• Support audits by clearly explaining and defending operational processes and practices
• Lead the transformation of production processes towards a more structured and scalable model
• Implement performance management systems, KPIs and control mechanisms to ensure operational stability
• Monitor operational performance, identify trends and proactively drive corrective and preventive actions
• Identify structural inefficiencies and drive cross-functional improvements
• Reduce variability and increase predictability in a demand-driven (service-based) environment
• Actively drive and support the implementation, onboarding and scaling of new products and processes within operations, taking ownership to ensure successful adoption and avoiding a passive “handover” mindset.
• Facilitate alignment and drive decisions across departments
• Lead complex improvement initiatives requiring multi-department collaboration
• Ensure that changes are effectively implemented and sustained
• Build a high-performing production organization capable of managing day-to-day operations autonomously
• Coach and develop team members to increase ownership, competence, and accountability
• Create clarity, focus, and structure in a complex and dynamic environment
• Promote a culture of ownership, transparency, and continuous improvement

Profile

• Master’s degree or equivalent through experience
• Proven experience in a production leadership role within a highly regulated environment (preferably GMP)
• Experience in a service-oriented manufacturing environment is a strong plus
• Demonstrated experience in leading operational improvements and transformation initiatives
• Strong analytical and process-oriented mindset
• Ability to translate complexity into structure and actionable improvements
• Confident in engaging with QA/QP stakeholders on content and decision-making level
• Strong communication and influencing skills across departments
• Balanced leadership style: decisive and performance-driven, yet able to engage and align people
• Proven ability to lead change in complex, multi-stakeholder environments

What we offer

At Sharp, we strive to create a working environment where every employee can make the most of their skills and talents. We offer a varied and challenging role within a dynamic work environment, with plenty of opportunities for personal growth and career development. You can expect a competitive salary, complemented by an attractive benefits package that includes group and hospitalization insurance, meal vouchers, gift vouchers, and a range of other benefits.