Operational Manager

Core Laboratories Inc.; Antwerpen; Ibrido; EUR 70.000 - 97.000; Tempo pieno

Descrizione del lavoro

Core Laboratories Inc. in Antwerp, Belgium, is seeking an Operations Manager to oversee end-to-end operations, coordinating with inspectors, laboratories, and customers to ensure smooth day-to-day activities.

The role includes occasional on-call duties, covering day and weekend shifts, and attendance at customer meetings domestically and internationally, with a strong emphasis on confidentiality, safety, and continuous improvement.

Competenze

• Relevant higher education degree.
• Experience in the maritime sector.
• Business acumen and strategic thinking.
• Excellent communication and interpersonal skills.
• Analytical and results-oriented mindset.
• Customer-focused with ability to address needs.
• Business English proficiency.
• HSSEQ and oil/energy industry knowledge is a plus.

Mansioni

• Oversee the operations process from order receipt to final reporting.
• Coordinate with inspectors, laboratory staff, and customers.
• Plan and coordinate operational tasks efficiently.
• Assist in solving operational challenges and ensure smooth workflows.
• Participate in on-call duty schedule, including night and weekend shifts.
• Attend customer meetings domestically and internationally.
• Maintain confidentiality and uphold safety and quality.

Conoscenze

Business acumen

Strategic thinking

Communication skills

Interpersonal skills

Analytical mindset

Customer focus

English proficiency

HSSEQ knowledge

Maritime/oil industry knowledge

Formazione

Higher education degree

Strumenti

Microsoft Office

Descrizione del lavoro

## Operational ManagerApply: Antwerp, Belgium: Full time: Posted Today: R1438**SUMMARY**The Operations Manager will play a key role in managing operational tasks, coordinating with inspectors, laboratories, and customers, and ensuring smooth day-to-day operations. The position includes occasionally participation in our on-call duty schedule, covering both day and weekend shifts. Customer meetings in Denmark and abroad also required. **DUTIES & RESPONSIBILITIES** **include the following. Other duties may be assigned.*** Oversee the operations process from order receipt to final reporting.* Maintain daily communication and provide updates to customers.* Plan and coordinate operational tasks efficiently.* Collaborate closely with inspectors, laboratory staff, and the invoicing team.* Assist in solving operational challenges and ensuring smooth workflows.* Participate occasionally in the on-call duty schedule, including night and weekend shifts.* Attend customer meetings both domestically and internationally.* Participate and contributing to continuous improvement and efficiency.* **To always respect and protect company and client confidentiality.*** **Perform additional duties as assigned, demonstrating adaptability and a commitment to operational excellence.** **QUALIFICATIONS*** A relevant higher education degree.* Experience in the maritime sector (e.g., ship captain, oil terminal/refinery operations, shipping agency, or similar).* Strong business acumen and strategic thinking abilities.* Excellent communication and interpersonal skills.* Analytical and results-oriented mindset.* Customer-focused approach, with the ability to identify and address customer needs effectively.* Proficiency in English at a business level.* Knowledge of HSSEQ and the oil/energy industry is an advantage **KNOWLEDGE, SKILLS & ATTRIBUTES*** Strong understanding of maritime and oil industry operations.* Ability to work independently while maintaining a structured and solution-oriented approach.* Strong problem-solving skills with attention to detail.* Effective stakeholder management and negotiation skills.* Adaptability to changing priorities and operational demands.* A proactive and service-minded attitude.Commitment to safety regulations and quality assurance standards. * Proficient in Microsoft Office applications. **COMPETENCIES*** **Business Acumen:** interpret external trends, business context, strategy, and operations of the organization and analyse customer needs, and co-creates business strategy and operational solutions that create value and impact to achieve sustainable business results* **Execution Excellence:** deliver impact through practical problem-solving, finding practical solutions to navigate and overcome obstacles; engagement with stakeholders, achieving shared goals using effective interpersonal skills; and purposeful execution, implements actionable and adaptive plans to achieve results.* **People Advocacy:** build human-centric organizational cultures that promote performance, productivity and wellbeing, navigating change, and holding the organization to ethical standards, ensuring ethical conduct and compliance, and mitigating people risks.* **Data Literacy:** analyse, interpret, and communicate operational data to derive actionable insights, inform decision-making, and operational improvements to achieve strategic business objectives.* **Digital Agility:** utilize technology to enhance operational efficiency and prepare the organization to adopt digital practices.* **People Analytics:** collecting and applying organizational and operational data to improve critical business outcomes* **Leading Self:** has a self-awareness of how actions are perceived and how to respond to feedback. Leading with empathy towards others and understanding the world from their point of view.* **Leading Others:** Inspires, motivates, and supports team members to achieve their best. Builds strong relationships, promotes collaboration, and effectively manages conflict.* **Decision-Making:** Analyzes complex situations quickly and effectively to make timely, well-reasoned decisions.* **Customer Orientation:** Focused on delivering high-quality service and meeting client expectations.* **Strategic Thinking:** Ability to analyze and optimize workflows for efficiency. **HSSEQ Awareness:** Understanding of safety, security, and quality standards within the industry (advantageous).* **Operational Coordination:** Ability to oversee and manage multiple operational tasks efficiently.* **Communication & Collaboration:** Strong interpersonal skills to liaise with internal teams and customers.* **WORK ENVIRONMENT** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position resides within a normal office working environment. International travel will be required.