Officer, Business Management Systems

North Atlantic Treaty Organization; Brussel Hoofdstad; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

NATO International Staff (NATO IS) is seeking an Officer, Business Management Systems to support and administer the ERP environment, primarily Oracle E-Business Suite. You will serve as system administrator, business analyst, tester, and trainer to ensure smooth operation and evolution of the ERP system.

The incumbent deputises the Head BMS when required and collaborates with IS divisions to deliver finance and procurement processes for the civil budget.

Qualifications

• University Degree in management information systems, operations research, economics, accounting, business process engineering, business administration, public administration, finance, or related discipline.
• At least 2 years of experience with Oracle E-Business Suite applications.
• Experience with security system administration, user monitoring, and release management.
• Knowledge of standard ERP/financial systems and OBIEE or similar tools.
• NATO official languages: Advanced in one and Beginner in the other.

Responsabilités

• Provide first-line support for Oracle E-Business Suite and related interfaces.
• Drive improvements in business processes and standards within the ERP ecosystem.
• Support ERP project planning, execution, and change management efforts.
• Assist in evaluating ERP progress and report to stakeholders.

Connaissances

Advanced English/French (NATO)

Analytical thinking

Clarity and accuracy

Conceptual thinking

Customer service orientation

Initiative

Teamwork

Formation

University degree in management information systems or related field

Outils

Oracle E-Business Suite

OBIEE

Security system administration

Software release management

Description du poste

NATO - North Atlantic Treaty Organisation

Job Description - Officer, Business Management Systems (261457)

Officer, Business Management Systems - 261457

Primary Location

NATO Body

NATO International Staff (NATO IS)

Schedule

Full-time

Application Deadline

11-Oct-2026, 9:59:00 PM

Salary (Pay Basis)

Grade NATO Grade G11-G15

Summary

The Office of Financial Control (OFC) is responsible procurement, budgetary, financial and accounting services for NATO entities, primarily the NATO International Staff (IS) Civil Budget. It is also responsible for reporting on the NATO IS civil and reimbursable budgets, NATO-wide pensions and related funds. It provides procurement, cash management, finance and accounting support to extra budgetary funds (e.g. trust funds) and bilateral arrangements, including the Tax Reimbursement Agreement with the United States (U.S.).

The incumbent provides expert advice and first-line user support. They augment the BMS team, as required, to ensure the timely maintenance of setup and master data. They perform the role of system administrator, business analyst, tester and trainer, as needed in order to support the proper operation and evolution of the ERP system.

The incumbent deputises the Head BMS as required.

Qualifications and Experience

• possess a University Degree in management information systems, operations research, economics, accounting, business process engineering, business administration, public administration, finance, or related discipline from an institute of recognised standing;


• possess at least 2 years of experience in the implementation, support, administration and configuration of Oracle E-Business Suite applications;


• have experience with security system administration, user monitoring, software release management, and system control activities;


• have in depth knowledge of standard ERP and financial systems and office tools (spread sheets, databases and management and reporting tools (e.g. OBIEE));


• have the following minimum levels of NATO’s official languages (English/French): V (\"Advanced\") in one; I (\"Beginner\") in the other.

The following would be considered an advantage:

• experience with the use, implementation or support of Artificial Intelligence tools to support finance, procurement or human resources management;


• knowledge of a specific set of accounting standards (e.g. International Financial Reporting Standards, IFRS; or International Public Sector Accounting Standards, IPSAS);


• experience with the financial and management processes of governments and/or international organisations with a large user community.

Main Accountabilities

Information Management: Provide first line support to the user community. Provide guidance to solve client issues. Handle queries relating to Oracle E-Business Suite, transactional data processing, interfaces, business flows, accounting and system impact, reporting possibilities and tools. Develop and maintain knowledge cross Oracle E-Business Suite modules.

Planning and Execution: Facilitate change management efforts in the OFC by driving improvements in business processes and standards. Develop work, team, and project plans to meet specific objectives and requirements. Coordinate and support initiatives aimed at transforming the employment of people, processes, and tools and improving NATO’s financial and acquisition management domain.

Project Management: Support implementing projects, typically involving the development and implementation of business processes to meet ERP identified business needs. Manage issues relating to the integration of systems in the day-to-day work habits of NATO entities supported by the ERP CC. Assist in evaluating ERP progress and contribute to issue resolution processes, taking corrective action as necessary and providing regular reporting to key stakeholders.

Perform any other related duty as assigned.

Interrelationships

Reporting Line: The incumbent reports to the Head of the Business Management Systems.

Interactions: They liaise with other IS Divisions and Independent Offices.

Direct reports: N/A

Indirect reports: N/A

Competencies

The incumbent must demonstrate:

• Achievement: creates own measures of excellence and improves performance.


• Analytical Thinking: sees multiple relationships.


• Clarity and Accuracy: monitors others’ work for clarity.


• Conceptual Thinking: applies learned concepts.


• Customer Service Orientation: makes things better for the customer, addressing underlying customer needs.


• Impact and Influence: uses indirect influence.


• Initiative: is decisive in a time-sensitive situation.


• Teamwork: solicits inputs and encourages others.

Contract

Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract.

Contract clause applicable: In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity.

The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract.

If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.

Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.

NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. These circumstances are described in the IS directive on twin-graded posts.

Additional Information

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.

NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process.

Candidates will be required to provide documented medical evidence to support their request for accommodation.

Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.

Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.

Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.

The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.

The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.

Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.

For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website . Detailed data is available under the Salary and Benefits tab.