Officer, Business Management Systems

NATO; Brussel; Sur place; EUR 60 000 - 66 000; Plein temps

Résumé du poste

NATO OFC in Brussels seeks an ERP Analyst to provide expert advice and first-line support for Oracle E-Business Suite. The role includes system administration, business analysis, testing and training to support ERP operations.

The incumbent deputises the Head BMS as needed and collaborates with IS and finance teams to evolve master data and processes. The successful candidate will have a university degree and at least two years of Oracle EBS experience, with strong ERP knowledge and language

Qualifications

• University degree in management information systems or related field.
• At least 2 years of experience with Oracle E-Business Suite.
• Experience with security, user monitoring, and release management.
• Strong knowledge of ERP/financial systems and reporting tools (e.g. OBIEE).
• Advanced in one NATO official language and beginner in the other.

Responsabilités

• Provide first line support to the user community and maintain ERP master data.
• Act as system administrator, business analyst, tester and trainer as needed.
• Plan, execute and coordinate ERP-related change initiatives and projects.
• Collaborate with IT and finance teams to improve processes and security.

Connaissances

ERP knowledge

Oracle EBS

Security administration

User monitoring

OBIEE

Formation

University degree in MIS / related discipline

Outils

Oracle E-Business Suite

OBIEE

Description du poste

SUMMARY The Office of Financial Control (OFC) is responsible procurement, budgetary, financial and accounting services for NATO entities, primarily the NATO International Staff (IS) Civil Budget. It is also responsible for reporting on the NATO IS civil and reimbursable budgets, NATO-wide pensions and related funds. It provides procurement, cash management, finance and accounting support to extra budgetary funds (e.g. trust funds) and bilateral arrangements, including the Tax Reimbursement Agreement with the United States (U.S.).

Primary Location: Belgium-Brussels

NATO Body: NATO International Staff (NATO IS)

Schedule: Full-time

Application Deadline: 11-Oct-2026, 11:59:00 PM

Salary (Pay Basis): 5,234.63

Grade: NATO Grade G11-G15

The incumbent provides expert advice and first-line user support. They augment the BMS team, as required, to ensure the timely maintenance of setup and master data. They perform the role of system administrator, business analyst, tester and trainer, as needed in order to support the proper operation and evolution of the ERP system.

The incumbent deputises the Head BMS as required.

QUALIFICATIONS AND EXPERIENCE

• possess a University Degree in management information systems, operations research, economics, accounting, business process engineering, business administration, public administration, finance, or related discipline from an institute of recognised standing;
• possess at least 2 years of experience in the implementation, support, administration and configuration of Oracle E-Business Suite applications;
• have experience with security system administration, user monitoring, software release management, and system control activities;
• have in depth knowledge of standard ERP and financial systems and office tools (spread sheets, databases and management and reporting tools (e.g. OBIEE)); and
• have the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other.

The following would be considered an advantage

• experience with the use, implementation or support of Artificial Intelligence tools to support finance, procurement or human resources management;
• knowledge of a specific set of accounting standards (e.g. International Financial Reporting Standards, IFRS; or International Public Sector Accounting Standards, IPSAS); and
• experience with the financial and management processes of governments and/or international organisations with a large user community.

MAIN ACCOUNTABILITIES

Information Management

Provide first line support to the user community. Provide guidance to solve client issues. Handle queries relating to Oracle E-Business Suite, transactional data processing, interfaces, business flows, accounting and system impact, reporting possibilities and tools. Develop and maintain knowledge cross Oracle E-Business Suite modules.

Planning and Execution

Facilitate change management efforts in the OFC by driving improvements in business processes and standards. Develop work, team, and project plans to meet specific objectives and requirements. Coordinate and support initiatives aimed at transforming the employment of people, processes, and tools and improving NATO’s financial and acquisition management domain.

Project Management

Support implementing projects, typically involving the development and implementation of business processes to meet ERP identified business needs. Manage issues relating to the integration of systems in the day-to-day work habits of NATO entities supported by the ERP CC. Assist in evaluating ERP progress and contribute to issue resolution processes, taking corrective action as necessary and providing regular reporting to key stakeholders.

Perform any other related duty as assigned.

INTERRELATIONSHIPS Reporting Line

The incumbent reports to the Head of the Business Management Systems. Interactions: They liaise with other IS Divisions and Independent Offices. Direct reports: N/A Indirect reports: N/A

COMPETENCIES

• Achievement: creates own measures of excellence and improves performance.
• Analytical Thinking: sees multiple relationships.
• Clarity and Accuracy: monitors others’ work for clarity.
• Conceptual Thinking: applies learned concepts.
• Customer Service Orientation: makes things better for the customer, addressing underlying customer needs.
• Impact and Influence: uses indirect influence.
• Initiative: is decisive in a time-sensitive situation.
• Teamwork: solicits inputs and encourages others.

CONTRACT

Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract. Contract clause applicable: In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity. The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. These circumstances are described in the IS directive on twin-graded posts.

USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS

Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:

Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of reference documents without proper quotes (plagiarism), or any tools available on internet, including but not limited to translation facilities, or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such tools will be rejected without further consideration, and NATO reserves the right to take further steps in such cases as appropriate.

ADDITIONAL INFORMATION

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.

NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process.

Candidates will be required to provide documented medical evidence to support their request for accommodation.

Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.

Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.

Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.

The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.

The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.

Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.

For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website . Detailed data is available under the Salary and Benefits tab.

NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.