Network L1 / L2 Engineer – Dispatch FSE

Artha Nexgen; Brussel Hoofdstad; Sur place; EUR 38 000 - 57 000; Plein temps

Résumé du poste

Artha Nexgen is seeking experienced Network L1/L2 Engineers to support Data Center and IT Infrastructure operations across multiple locations. This field-based role requires hands-on networking and infrastructure skills in enterprise environments.

You will provide onsite network support, handle dispatch-based incidents, perform rack & stack, cabling, and device installation while coordinating with remote teams. English required; local language preferred.

Qualifications

• Minimum 4+ years of experience in Data Center Operations or IT Infrastructure Support.
• Proficient in network troubleshooting and support.
• Experience with switches/routers, structured cabling, rack & stack.
• Familiar with incident handling and dispatch-based support models.
• Ability to work independently in onsite environments.

Responsabilités

• Provide onsite L1/L2 network support for data centers and enterprise environments
• Handle dispatch-based incidents and service requests
• Perform rack & stack, cabling, labeling, and device installation
• Troubleshoot network connectivity, hardware, and infrastructure issues
• Replace faulty hardware components (routers, switches, access points, etc.)
• Coordinate with remote L3 / NOC / SOC teams for resolution
• Perform basic configuration validation and connectivity testingMaintain proper documentation, incident updates, and closure reports
• Ensure adherence to customer security and compliance standards

Connaissances

Network troubleshooting

On-site IT support

Data Center operations

Field dispatch

Rack & stack

Outils

Ticketing systems

SNMP monitoring

Description du poste

Job Title

Network L1 / L2 Engineer - Dispatch FSE

Date Posted

02-02-2026

Location

Belgium

Salary

USD $40/hr Hourly

Work Experience

5

Job Description

We are seeking experienced Network L1/L2 Engineers to support Data Center and IT Infrastructure operations across multiple global locations. This is a field-based, dispatch-oriented role requiring strong hands-on networking and infrastructure support skills in enterprise environments.

Key Responsibilities

• Provide onsite L1/L2 network support for data center and enterprise environments
• Handle dispatch-based incidents and service requests
• Perform rack & stack, cabling, labeling, and device installation
• Troubleshoot network connectivity, hardware, and infrastructure issues
• Replace faulty hardware components (routers, switches, access points, etc.)
• Coordinate with remote L3 / NOC / SOC teams for resolution
• Perform basic configuration validation and connectivity testingMaintain proper documentation, incident updates, and closure reports
• Ensure adherence to customer security and compliance standards

Mandatory Skills & Experience

• Minimum 4+ years of experience in Data Center Operations or IT Infrastructure Support
• Strong hands-on experience in network troubleshooting and support
• Good understanding of:
• Switches and Routers
• Structured Cabling
• Rack & Stack activities
• Monitoring and ticketing tools
• Experience in incident handling and dispatch-based support models
• Ability to work independently in onsite environments

Language Requirements

• English (Mandatory)
• Local language proficiency as per location (Preferred)

Background Verification

• Candidate must comply with customer-specific background verification (BGV) requirements