MES L2 Support Engineer — GMP Manufacturing IT

Everience Benelux; Geel; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Everience Benelux is seeking an MES Support Specialist to provide Level 2 support for MES incidents, support manufacturing and lab users, and execute configuration changes following approved procedures.

You will troubleshoot production issues, ensure GMP/GxP compliance, contribute to documentation, and collaborate with Manufacturing, Quality, Validation and IT teams to maintain system reliability.

Qualifications

• 3–5 years of experience in MES, Manufacturing IT, or Application Support.
• Experience in Pharmaceutical, Biotechnology, Life Sciences, or Laboratory environments.
• Good understanding of manufacturing and laboratory processes.
• Ability to perform MES configuration and support activities.
• Understanding of GMP/GxP environments.
• Experience with incident, problem, and change management.
• Basic SQL and troubleshooting skills.
• Strong communication and stakeholder management skills.

Responsabilités

• Provide Level 2 MES support for incidents and service requests.
• Support end-users working in manufacturing and laboratory environments.
• Execute MES configuration changes following approved procedures.
• Troubleshoot application issues impacting production activities.
• Support batch execution, electronic records, and manufacturing workflows.
• Participate in testing activities for system updates and enhancements.
• Ensure GMP, GxP, and Data Integrity requirements are met.
• Follow change management, incident management, and deviation processes.
• Contribute to documentation, SOPs, and knowledge articles.
• Collaborate with Manufacturing, Quality, Validation, and IT teams to ensure system reliability.

Connaissances

SQL

Troubleshooting

Communication

Stakeholder management

GMP/GxP awareness

Outils

Werum PAS-X

Siemens Opcenter

Emerson Syncade

Description du poste

Everience Benelux is seeking an MES Support Specialist to provide Level 2 support for MES incidents, support manufacturing and lab users, and execute configuration changes following approved procedures.

You will troubleshoot production issues, ensure GMP/GxP compliance, contribute to documentation, and collaborate with Manufacturing, Quality, Validation and IT teams to maintain system reliability.