Member Service Representative/Teller

Service Credit Union; Houffalize; Sur place; EUR 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental benefits

PTO

Disability leave

Paid holidays

401k match

Tuition reimbursement

Career growth

Identity theft protection

Mental health support

Résumé du poste

Service Credit Union is seeking a Member Service Representative/ Teller to accurately process transactions, open and close member accounts, and deliver exceptional service with needs-based selling. You will build relationships and ensure secure, accurate handling of member interactions.

Join a team that emphasizes member experience, offers comprehensive benefits and opportunities for training and career growth.

Qualifications

• Cash handling experience required.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with multi-tasking ability.
• High school diploma or equivalent.
• Open to US Citizens only.

Responsabilités

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Connaissances

Cash handling

Customer service

Communication

Multi-tasking

Organizational skills

Formation

High school diploma or equivalent

Description du poste

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a Member Service Representative/ Teller.

“Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.”

Pay:

$21.00, flexible based on experience.

Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce
• Tuition reimbursement.
• Training and career growth opportunities.

A Day in the Life:

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Experience and Qualifications:

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.
• Open to US Citizens only

At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

Employee European Union Privacy Notice

https://servicecu.org/docs/default-source/noindex/ue_privacy.pdf

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