Medical Device Vigilance Specialist — Remote & Impactful

Terumo Europe NV; Belgique; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Meal vouchers

Health and group insurance

Work from home

Job summary

Terumo Europe NV is seeking a Medical Device Vigilance Officer to ensure patient safety and regulatory compliance across the EMEA region. You will coordinate customer complaints, support vigilance activities and contribute to FSCAs within the Complaints & Vigilance team.

This role suits someone with a scientific background who thrives in a highly regulated environment and seeks growth in medical device vigilance, quality management and post-market surveillance.

Qualifications

• Bachelor’s or Master’s degree in a scientific, biomedical, pharmaceutical, life sciences or related discipline.
• Strong interest in quality management, regulatory compliance and patient safety.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a structured manner.
• Professional working proficiency in English.
• Based in Belgium and legally entitled to work there.

Responsibilities

• Coordinate customer complaint handling from intake to closure.
• Support investigations with internal stakeholders, manufacturers and Terumo across EMEA.
• Ensure complaint records are documented in quality systems and monitor timelines.
• Assist with vigilance activities and Field Safety Corrective Actions (FSCAs).
• Contribute to regulatory compliance, reporting and procedures for complaint handling and vigilance.
• Train associates and collaborate with Regulatory Affairs, Quality Assurance and commercial teams.

Skills

Strong communication

Organisational skills

Multitasking

English proficiency

Education

Bachelor’s or Master’s degree in a scientific/biomedical/life sciences field

Tools

SAP

Quality Systems

Job description

Terumo Europe NV is seeking a Medical Device Vigilance Officer to ensure patient safety and regulatory compliance across the EMEA region. You will coordinate customer complaints, support vigilance activities and contribute to FSCAs within the Complaints & Vigilance team.

This role suits someone with a scientific background who thrives in a highly regulated environment and seeks growth in medical device vigilance, quality management and post-market surveillance.