Luxury Retail Sales Specialist — Customer Experience

Fossil Group, Inc.; Antwerpen; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on our products

Target Bonus Scheme

Empower Me Days

Kyan - Employee Assistance Program

Support and development opportunities

Inclusive, collaborative, and values‑d

Job summary

Fossil Group is seeking a Sales Associate to be the face of the brand, delivering a superior shopping experience and embodying our values. You will welcome guests, share product knowledge, and build trust through active listening and lifestyle questions.

You will take ownership of personal targets and KPIs, contribute to visual merchandising, and help create a positive store atmosphere, supported by employee discounts and development opportunities.

Qualifications

• A true team player with a hands-on mentality.
• Passionate about fashion, lifestyle, and people.
• Friendly and service-oriented attitude.
• Effective communication skills.
• Driven by sales targets and KPIs.
• Flexible availability.

Responsibilities

• Approach and engage our guests in a friendly and proactive manner
• Promote guest loyalty by providing a superior selling experience
• Provide recommendations by utilising product knowledge and storytelling
• Take ownership of individual targets and KPIs
• Adaptable and effective one on one selling skills
• Support product presentation and visual merchandising
• Contribute to the store’s success and a positive team spirit

Job description

Fossil Group is seeking a Sales Associate to be the face of the brand, delivering a superior shopping experience and embodying our values. You will welcome guests, share product knowledge, and build trust through active listening and lifestyle questions.

You will take ownership of personal targets and KPIs, contribute to visual merchandising, and help create a positive store atmosphere, supported by employee discounts and development opportunities.