Liège Airport IT Support Technician — On‑Site L1 Engineer

Jobat; Grâce-Hollogne; Vor Ort; EUR 32.000 - 52.000; Vollzeit

Zusammenfassung

SAL International at Liège Airport seeks an L1 IT Support Technician – Resident Engineer to be the local IT reference on site. You will handle deskside and remote user support, manage access and security, and assist with hardware lifecycle and IT documentation.

You will work closely with central IT teams in Belgium and abroad, supporting Windows and Microsoft 365 environments, and ensuring continuity of IT services in a multilingual operational setting.

Qualifikationen

• Experience in Level 1 IT support and on-site/remote user assistance.
• Familiarity with Windows 10/11, Microsoft 365 environments, and basic networking (LAN/Wi-Fi/VPN).

Aufgaben

• Provide Level 1 IT support on site and remotely to Liège site employees.
• Diagnose and resolve common incidents on laptops, desktops, monitors, docking stations, printers, headsets and peripherals.
• Support Windows 10/11 and Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, OneDrive.
• Resolve basic connectivity issues (LAN, Wi-Fi, VPN) and support meeting rooms and videoconferencing equipment.
• Manage access: accounts, password resets, MFA per security procedures.
• Install, configure and prepare IT equipment; onboard/offboard employees; manage IT inventory; log, escalate and close tickets in ITSM tools.

Jobbeschreibung

SAL International at Liège Airport seeks an L1 IT Support Technician – Resident Engineer to be the local IT reference on site. You will handle deskside and remote user support, manage access and security, and assist with hardware lifecycle and IT documentation.

You will work closely with central IT teams in Belgium and abroad, supporting Windows and Microsoft 365 environments, and ensuring continuity of IT services in a multilingual operational setting.