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Bridgestone invites applications for a Lead, Sales Training - Truck & Bus Tyres based in Zaventem. The role delivers high‑quality Commercial Sales and Product training across Europe, blending face‑to‑face and online formats, and driving capability uplift within the Commercial Sales organisation.
You will manage the annual training plan, onboarding solutions for new joiners, and the Bridgestone Academy platform, coordinating with external vendors and internal teams.
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Type of work: Hybrid
Type of contract: Open-ended/permanent
Full/Part Time: Full time
Location: Zaventem, BE Frankfurt am Main, DE Madrid, ES GB-GB03, GB
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
Job Purpose
The Lead, Sales Training - Truck & Bus Tyres is responsible for delivering high-quality Commercial Sales & Product training across Europe and enabling the Commercial Sales organisation to strengthen capability, improve performance and create greater value for Bridgestone.
The role combines the core responsibilities of a training lead with a strong operational delivery focus, including the design and facilitation of face-to-face and online learning solutions, support for onboarding, and effective management of external vendors responsible for LMS back-office support, platform development and digitalisation-related services.
The role supports Bridgestone’s key business priorities, including premium product push, sales capability uplift, dealer excellence, fleet growth, launch readiness, value creation for internal sales teammates and external commercial partners, and the continued growth of training digitalisation.
Responsibilities:
Develop, manage and execute the annual Commercial Sales training plan for Europe, translating business priorities and capability needs into practical, high-impact learning solutions and structured delivery plans.
Design, adapt and continuously improve face-to-face and online training programmes across product training, sales skills, negotiation, value selling, channel management, commercial excellence, product launches, systems and processes, and future retread-related learning.
Own and deliver Commercial Sales onboarding learning solutions for new joiners, supporting readiness, confidence and integration into the Commercial Sales organisation, while identifying broader skill gaps and development needs through training needs analysis and stakeholder consultation.
Support learning needs across the Commercial Sales ecosystem in Europe, including internal Commercial Sales teams, Commercial tyre dealers, fleets, OEMs and key accounts, adapting learning approaches to different audiences while maintaining consistent quality and standards.
Support the growth and integration of training digitalisation and coordinate with relevant stakeholders and vendors to ensure effective operation, enhancement and governance of the Bridgestone Academy platform, including LMS rollout coordination, content quality, reporting and ownership of the content library.
Manage the performance of external vendors appointed through Procurement for LMS back-office support, software/interface development and other digitalisation-related services, monitoring service quality, delivery standards, SLAs, issue resolution and implementation progress.
Partner closely with Commercial leaders, Sales managers, Product teams, Marketing and regional stakeholders to align training priorities with business needs, while supporting the Consumer Academy Director on Consumer Training design and delivery when required.
Define and track relevant learning KPIs, gather participant, stakeholder and business feedback, and use data and insights to continuously improve learning content, delivery methods, digital solutions and training plans.
Prepare clear training performance updates and operational reporting for management review, covering training quality, coverage, utilisation, effectiveness and digital learning adoption.
Manage assigned training budgets and resources responsibly, supporting operational excellence across training planning, deployment, administration and follow-up.
Qualifications & Experience Required
Education, Master, other certification:
Experience (years):
Technical Skills:
Languages Skills:
Soft/Behavioral Skills:
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At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:
We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.