Lead Cloud Ops Platform Engineer

Sofico; Oost-Vlaanderen; Hybrid; EUR 95,000 - 135,000; Full time

Benefits offered by this job

Meal allowance provided per workingday

Private health insurance

Hybrid working and flexible hours

Modern co-working space

Structured onboarding with a dedicated

coach to help you grow

Regular team activities and events

Job summary

Sofico is seeking a founding Cloud Ops engineer to join the Data & AI team and own the design, build, and operation of the AI Cloud platform. You’ll work on standardized, single-tenant environments in Azure powering the Miles Enterprise Agentic Platform.

This hands-on role focuses on automated deployment, IaC, CI/CD, and GitOps, with emphasis on platform reliability, security, and observability across cloud and on-premise connections.

Qualifications

• Senior-level hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE.
• Proven track record operating and scaling production SaaS or cloud-native platforms.
• Experience automating infrastructure provisioning, deployment, and operations at scale.
• Ability to set technical direction and standards and mentor a team.

Responsibilities

• Design, build, and operate the AI Cloud platform on Azure.
• Build and maintain the automated instance factory for provisioning and lifecycle management of customer instances.
• Own IaC, CI/CD, and GitOps end-to-end from design to operation.
• Drive platform standardization by configuring rather than building custom infrastructure.
• Design secure, reliable connectivity between AI Cloud and Miles Enterprise, including on-premise or customer sites.
• Own platform reliability, security, observability, and incident response.
• Apply Cloud Ops standards to the Data & AI team's artifacts.

Skills

Platform engineering

Cloud ops

DevOps / SRE

Automation at scale

Tools

Terraform

Ansible

Kubernetes

Helm

Docker

Azure

GitOps

CI/CD

Job description

At SOFICO , we’re building the future of mobility through Miles, our market-leading platform for leasing, fleet, and mobility operations worldwide. As an international team, we combine innovation, collaboration, and ownership to deliver real impact for our customers, in a culture of continuous learning, mutual support, and shared success.

SOFICO is expanding its Data & AI organisation to build the SOFICO AI Cloud and the Miles Enterprise Agentic Platform : an AI experience layer backed by a deterministic capability layer that keeps every business action controlled, predictable, and testable.

From our Ghent office , you’ll be the founding Cloud Ops engineer embedded directly in the Data & AI product team, owning the design, build, and operation of the AI Cloud platform: standardized, single-tenant environments that SOFICO runs in Azure, powering the Agentic Platform.

What You’ll do

This is a hands-on role: you design it and you build it. Automated deployment is key from day one.

• Design, build, and operate the AI Cloud platform: standardized, single-tenant customer environments run by SOFICO in Azure.
• Build and maintain the automated “instance factory” for rapid, secure provisioning, upgrades, and lifecycle management of customer instances.
• Own Infrastructure-as-Code , CI/CD, and GitOps practices end to end, from design through daily operation.
• Drive platform standardization : handle customer-specific requirements through configuration, not custom infrastructure.
• Design secure, reliable connectivity between AI Cloud and the rest of Miles Enterprise , parts of which run on-premise or at customer sites.
• Own platform reliability, security, and observability : monitoring, alerting, incident response, and continuous improvement.
• Apply the technical standards and foundations for Cloud Ops for Miles Enterprise to the Data & AI team’s artifacts.

What You Bring

• Senior-level, hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE — comfortable owning a platform end to end, with help from our Cloud Ops specialists.
• Proven track record operating and scaling production SaaS or cloud-native platforms.
• Strong background automating infrastructure provisioning, deployment, and operations at scale.
• Confident setting technical direction and standards solo today, with the appetite to mentor and grow a team once one exists.

Knowledge & Skills

• Infrastructure-as-Code: Terraform, Ansible, or similar.
• Kubernetes, Helm, Docker, and cloud-native platforms.
• CI/CD pipelines and GitOps-based deployment automation.
• Solid Azure experience; exposure to Azure AI services is a strong plus.
• Observability: monitoring, logging, alerting, incident response.
• Operating multi-tenant / multi-customer platforms: tenant isolation, secrets management, fleet-wide upgrades.
• Secure connectivity between cloud and on-premise or customer-hosted environments — needed from day one to integrate with the rest of Miles Enterprise.
• Strong communication and stakeholder management; you’ll work directly with product, AI engineering, and, eventually, the wider Miles Ops organisation.

Plus: cloud cost optimization experience.

What’s in it for you…

• Competitive salary package.
• Meal allowance provided per working day.
• Fully covered private health insurance, so you can focus on what matters most.
• Hybrid working and flexible hours, giving you the freedom to shape your workday.
• A modern co-working space offering a comfortable working environment.
• A structured onboarding program from day one, with a dedicated coach to help you get up to speed and grow in your role.
• Regular opportunities to connect beyond day-to-day work — casual drinks, team activities, and company-wide events.