Junior IT Specialist

Televic; Izegem; Sur place; EUR 28 000 - 40 000; Plein temps

Résumé du poste

Televic is seeking a motivated Junior IT Specialist to join our IT and Analytics team in Izegem, Belgium. As the first point of contact for internal users, you will handle support tickets related to access management, cloud services, networking, and Linux-based systems.

You will gain hands-on experience across modern IT technologies, collaborating with colleagues and contributing to day-to-day operations, documentation, and infrastructure maintenance. A recent graduate is welcomed.

Qualifications

• Bachelor's degree or final-year student in Computer Science / IT / Networking.
• Solid understanding of networking fundamentals: TCP/IP, VLANs, VPN, DNS, DHCP, firewalls.
• Familiarity with cloud platforms, preferably Microsoft Azure (Azure Portal, Entra ID / Azure AD, access management).
• Good working knowledge of Linux operating systems (command line, user and permission management, basic troubleshooting).
• Understanding of IT support processes and ticketing systems.
• Strong team player with a collaborative, service-oriented mindset.
• Good organizational skills and the ability to prioritize multiple requests.
• Excellent communication skills: able to explain technical topics clearly to non-technical users.

Responsabilités

• Handle and resolve user support tickets in a timely and professional manner.
• Manage user access and identities in cloud environments (Microsoft Azure: Entra ID, role assignments, resource access).
• Support networking-related requests, including VLAN configuration, VPN access, and general connectivity troubleshooting.
• Administer and troubleshoot Linux-based devices and servers (user management, permissions, services, basic scripting).
• Assist with day-to-day IT operations and infrastructure maintenance.
• Document solutions, procedures, and configurations in the internal knowledge base.
• Collaborate with colleagues across departments and elevate complex issues where needed.

Connaissances

Networking fundamentals

Azure (Entra ID/Azure AD)

Linux administration

IT support/ticketing

Team player/communication

Formation

Bachelor's degree in Computer Science/IT/Networking

Outils

Microsoft Azure

VPN

VLAN configuration

DNS/DHCP

Description du poste

We are looking for a motivated Junior IT Specialist, ideally a recent graduate, to join our IT and Analytics team. In this role, you will be the first point of contact for internal users, handling support tickets related to access management, cloud services, networking, and Linux-based systems. This is an excellent opportunity to build hands‑on experience across a broad range of modern IT technologies in a collaborative environment.

Your responsibilities

• Handle and resolve user support tickets in a timely and professional manner.
• Manage user access and identities in cloud environments (Microsoft Azure: Entra ID, role assignments, resource access).
• Support networking‑related requests, including VLAN configuration, VPN access, and general connectivity troubleshooting.
• Administer and troubleshoot Linux‑based devices and servers (user management, permissions, services, basic scripting).
• Assist with day‑to‑day IT operations and infrastructure maintenance.
• Document solutions, procedures, and configurations in the internal knowledge base.
• Collaborate with colleagues across departments and elevate complex issues where needed.

Who are you?

• Bachelor's degree (or final-year student) in Computer Science, IT, Networking, or a related field.
• Solid understanding of networking fundamentals: TCP/IP, VLANs, VPN, DNS, DHCP, firewalls.
• Familiarity with cloud platforms, preferably Microsoft Azure (Azure Portal, Entra ID / Azure AD, access management).
• Good working knowledge of Linux operating systems (command line, user and permission management, basic troubleshooting).
• Understanding of IT support processes and ticketing systems.
• Strong team player with a collaborative, service-oriented mindset.
• Good organizational skills and the ability to prioritize multiple requests.
• Excellent communication skills: able to explain technical topics clearly to non-technical users.