Junior Integration Support Engineer

Watchpoint; Brussel Hoofdstad; Sur place; EUR 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Mentor program

Remote work options

Virtual training

Team events

CBX community

Résumé du poste

WatchPoint, part of the CBX community, is hiring a Junior Integration Support Engineer in Belgium. You will join a team delivering Hybrid Integration Platform solutions and 24/7 support services, with onboarding, mentorship, and remote work options across Benelux.

We expect recent graduates with Dutch and English, basic programming experience, and an interest in networking, security, and DevOps practices. On-site work 2 days/week and strong teamwork are valued.

Qualifications

• Recent graduate or school leaver but with a basic understanding of programming and networking.
• Fluency in Dutch and good command of English.
• Basic programming knowledge (Java, .NET or similar) from studies or projects.
• Interest in Enterprise Integration Patterns and DevOps basics (CI/CD, testing).

Responsabilités

• Assist with incident resolution, change implementation, and customer communication, learning from experienced engineers.
• Join the on-call rotation after onboarding with full training provided.
• Contribute to service process improvements, automation, and solutions for WatchPoint’s HIP services.
• Learn to operate within SLAs to maintain high-quality support and customer satisfaction.
• Support Hybrid Integration Platforms at customers with hands-on coaching.

Connaissances

Dutch fluency

English knowledge

Basic programming

Networking & security interest

DevOps basics

Enterprise Integration Patterns

Communication skills

Teamwork

EU citizenship

Onsite willingness

Formation

Recent graduate or school leaver

Outils

Atlassian

GitLab

Description du poste

In the ever-fascinating world of technology, integration unlocks limitless possibilities. At WatchPoint, we provide companies first-class integration solutions to empower their digital foundations and fuel business growth. Are you a recent graduate or school leaver eager to launch your career in tech? Now you have the opportunity to kick-start your career in this fascinating world of integration by joining us as a Junior Integration Support Engineer. No prior professional experience required – we’ll teach you everything you need to know.

Who are we?

Meet WatchPoint, an established leader in the integration market and part of CBX, the largest integration community in Belgium. We provide a Managed Service for integration platforms, specializing in Hybrid Integration Platform (HIP) solutions. Our 24/7 support services cover the full lifecycle, from development to product maintenance.

Our team works remotely from home, or from one of our remote co-working spaces, supporting customers across the Benelux region.

At CBX, you’ll part of a community of integration experts, ready to challenge, inspire and support you.

What We Do?

WatchPoint supports a broad range of cutting-edge integration technologies, with a strong focus on Hybrid Integration Platform (HIP) solutions. Our expertise includes industry-leading tools such as:

• Microsoft Integration Services (BizTalk, Azure Integration Services)
• Software AG webMethods
• IBM App Connect/API Connect
• Google Apigee
• ActiveMQ

We handle incident resolution, change requests, system monitoring, troubleshooting, and performance optimization, ensuring that integration platforms remain secure, scalable, and high-performing. Using automation, proactive monitoring, and best practices, we help businesses maintain seamless and efficient integrations.

Your Role

As a Junior Integration Support Engineer, you will start your career at the heart of mission-critical integrations, guided by a structured onboarding program and experienced mentors, while gaining hands‑on experience with cutting‑edge technologies.

Key Responsibilities:

• Assist with incident resolution, change implementation, and customer communication, learning the ropes from experienced engineers.
• Join our on-call rotation (one week per month) as part of the 24/7 standby team once you’ve completed your onboarding and feel ready – full training and support provided.
• Contribute your fresh perspective to service process improvements, automation, and innovative solutions that enhance WatchPoint’s services.
• Learn to work within our Service Level Agreements (SLAs) to help maintain high-quality support and customer satisfaction.
• Learn to maintain and support Hybrid Integration Platforms (HIP) at our customers, with hands‑on coaching from your team.

Who You Are

We’re looking for a motivated recent graduate or school leaver with:

• Fluency in Dutch, with a good operational knowledge of English.
• Basic programming knowledge (Java, .NET, or similar) gained through your studies or personal projects, with an interest in back‑end development.
• An interest in networking and security (DNS, firewalls, HTTP, SSL/TLS, etc.) and DevOps principles (CI/CD, testing) – coursework or personal projects count.
• Curiosity about Enterprise Integration Patterns – we’ll teach you the rest.
• Willingness to quickly get up to speed with collaboration tools such as Atlassian, GitLab, etc.
• Strong communication skills, especially in direct customer interactions.
• A passion for teamwork and fostering a strong expert community.
• EU citizenship.
• Willingness to work onsite with the customer 2 days per week.

What We Offer

• A thriving community: WatchPoint, part of the CBX community, with 170+ colleagues providing local support across the Benelux region.
• An innovative ecosystem: Experience the agility of a small company combined with the resources, network, and expertise of the Cronos Group (10.000+ IT professionals).
• A competitive remuneration package: A tailored compensation package based on your country of residence.
• Continuous growth opportunities: A structured onboarding program and a dedicated mentor to guide your first months, plus virtual training, seminars, team events, and self‑study programs to fast‑track your development.
• Engaging social events: Stay connected with colleagues through regular team gatherings and social activities.