Junior Financial Consultant

emagine; Brussel Hoofdstad; Sur place; EUR 28 000 - 38 000; Plein temps

Résumé du poste

emagine in Brussels is seeking a Junior Financial Consultant to support business clients across an international banking network. You will build daily relationships, handle inquiries, and coordinate digital banking tools, delivering proactive, client-focused service.

Training is provided on products and processes, with the chance to grow in a genuinely international team. Fluency in Dutch, French, and English is required, along with strong communication skills.

Qualifications

• Recent graduate with no prior work experience required.
• Fluency in Dutch, French and English (spoken and written).
• Strong communication skills and a proactive, client-oriented mindset.

Responsabilités

• Build and maintain daily relationships with a portfolio of business clients.
• Handle, analyse and respond to clients' operational queries on domestic and international accounts, covering a broad range of banking products (payments, reporting, liquidity/cash pooling solutions, cards, and digital banking applications).
• Coordinate and follow up on client requests related to digital banking platforms and connectivity tools.
• Track all open requests using an internal dashboard and keep clients informed through regular status updates.
• Liaise with multiple internal departments, both locally and internationally, working within a genuinely international environment.
• Stay up to date on products and digital tools through ongoing internal training.
• Support portfolio management by identifying recurring issues, proposing solutions, and acting proactively on client needs.

Connaissances

Communication

Proactive mindset

Client relations

Multilingual Dutch/French/English

Formation

Recent graduate

Outils

Digital banking tools

Description du poste

Summary

The Junior Financial Consultant plays a crucial role in supporting business clients with their financial needs, ensuring smooth daily operations across an international banking network.

Responsibilities

• Build and maintain daily relationships with a portfolio of business clients.
• Handle, analyse and respond to clients' operational queries on domestic and international accounts, covering a broad range of banking products (payments, reporting, liquidity/cash pooling solutions, cards, and digital banking applications).
• Coordinate and follow up on client requests related to digital banking platforms and connectivity tools.
• Track all open requests using an internal dashboard and keep clients informed through regular status updates.
• Liaise with multiple internal departments, both locally and internationally, working within a genuinely international environment.
• Stay up to date on products and digital tools through ongoing internal training.
• Support portfolio management by identifying recurring issues, proposing solutions, and acting proactively on client needs.

Must Haves

• Recent graduate - no prior work experience necessary.
• Fluency in Dutch, French, and English (spoken and written).
• Strong communication skills and a proactive, client-oriented mindset.

Nice to Have

• Familiarity with digital banking tools and applications.
• Experience in customer service or client-facing roles (internships or academic projects considered).

Other Details

• Location: Brussels
• Team Structure: Dedicated client service unit.
• Training: Full training provided on products, tools, and internal processes.